Networking technician

Network Operations Technician - Pollution
 
 
 

Let us tell you about all the great reasons to join us here at Yorkshire Water:
 
 

• We offer a competitive salary, from £28,270 to £35,039 (based on working 37 hours Monday to Friday plus standby) or from £30,384 to £37,880 (based on working 40 hours).

• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year).

• Attractive pension scheme (up to 12% company contribution).

• Development opportunities in line with the Network Operations Technician progression plan.

• 25 days annual leave plus bank holidays – plus an extra wellness day (additional days in lieu of working any bank holidays).

• Life assurance cover of 4 times pensionable salary.

• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.

• Online GP service, cycle to work scheme, gym membership discounts and many more
 
 

Location : We currently have vacancies for Network Operation Technicians within Pollutions team to join our Customer Field Services department to cover the Esholt, Brighouse, Huddersfield, Bradford, Halifax and Wakefield in West Yorkshire. You will need to be approximately 30 to 40 minutes away from one of our wastewater sites in these areas where you will be a part of helping Yorkshire Water to provide the best service to our customers.  The permanent opportunities are working 37 hour work pattern Monday to Friday and will include standby which may include late, early and weekend work or based on working 40 hour work pattern 4 days on 4 days off.
 
 

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.
 

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Customer Field Services are a key part of how we plan to meet the changing expectations of customers and regulators.
 
 
 

As one of our Network Operation Technicians, you will deliver a “first time fix” and same day solution to our customer and environmental problems and to deliver the asset plan for network maintenance to eliminate escapes.
 
 
As a field-based technician within a geographical team working to improve customer service and waste network performance. You will be responsible for ensuring a first-time fix solution for customers and the environment whilst ensuring quality follow-on work is raised in accordance with our standards and specifications.
 

You will always ensure the correct site set up is in place and POWRA are completed prior and during Jobs to ensure all risks are identified and corrective preventive activity undertaken to stay safe all times.
 

To safely proactively and reactively maintain the sewerage network to promote and implement solutions which resolve and/or prevent a sewage escape (flooding and pollution) from occurring from the wastewater network and to ensure no repeats take place.
 

You will be required to work closely with other Yorkshire Water teams and our contracted partners on site to resolve and manage operational issues on the sewer network.
 

You will undertake thorough and timely investigations on our sewerage system to resolve issues and prevent repeat customer contacts and support other operational teams with investigations into sewer asset problems.
 

You will need to be able to utilise IT systems to collate information and relay feedback.
 

You will also be required to collate data and information for evidence capturing.  This also includes assessing photograph, plans and reporting on any escape/issues from the sewer network.
 

You may be required to maintain and install Customer Sewer Alarms on the network & work with third party providers where support is required.
 

When making day to day business decisions you will be required to demonstrate financial awareness and provide technical support and first line response to customer contacts to ensure a fix first time resolution & ensuring that the most cost-effective resolution is promoted.
 
 

It is essential that you have a practical mindset, enjoy working outdoors in all weathers and be comfortable taking a hands-on approach to work tasks.

• You will also have rational problem-solving skills and have basic IT skills as you will be using various internal IT systems to capture necessary site information on a ‘Toughbook’.

• You will be working a variety of rotas in the role to cover our working window. In addition, once fully trained in the role you will need to take part in an out of hour’s standby rota, therefore flexibility is an essential requirement of this role.

• As part of this role, you will be required to work within confined spaces, any successful candidate must pass strict medical criteria including, BMI, vision, blood pressure, hearing, and Spirometry tests to ensure your full safety when working in hazardous environments.

• A full valid driving licence is a requirement of this role (with no more than 6 points).
 
 

Understanding of the sewerage system and performance issues.

• Competent in the use of IT systems applicable to Yorkshire Water.

• It would be beneficial if you had previous experience within the water or wastewater sectors or within the broader utilities, process or manufacturing industry sectors or an understanding of drainage and sewerage systems.
 
 

 Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy
 
 

If you’ve got experience in front line operations and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.
 
 

Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.
 

All our roles are subject to a medical questionnaire, and further medicals when required.
 

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We therefore advise that you complete and submit your application as soon as possible.
 

No agencies please.