Site Reliability Engineering

4 weeks ago


London, United Kingdom TekStream Solutions Full time

Our client is a remote-first company with team members across the globe, offering a SaaS-based Learning Management System that powers the world's leading education programs. They help large brands and fast-moving companies increase revenue, improve customer retention, and decrease support costs through external education. The Lead Site Reliability Engineer plays a crucial role in guiding the Platform Team to achieve exceptional standards of reliability, performance, and stability across all applications. This role involves defining and implementing industry-leading practices to shape the strategic direction of platform operations and establish benchmarks for engineering excellence.
Implement best practices for continuous monitoring, preventive maintenance, and rapid response.
# Assess system performance, identify bottlenecks, and make data-driven infrastructure recommendations.
# Educate engineering teams on best practices for coding and application performance.
# Participate in a 24x7 on-call rotation to respond to alerts and monitor virtual infrastructure.

8+ years of software engineering experience
~5+ years working with Ruby on Rails
~ Expertise with SQL databases like PostgreSQL
~ Experience with cloud computing on AWS and/or Google Cloud
~ Clear communication, proactive help-seeking, and task ownership

Developing solutions using server automation tools like Ansible
Writing and maintaining CI/CD pipelines and services
Bachelor’s degree in Computer Science or related technical field
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