Head of Global Sales

Proman is the largest independently owned recruitment business which despite its existing 4.1b Euros turnover has an ambitious growth strategy and operates across 13 Countries.

The Head of Global Sales leads and oversees the development and growth of profitable new international business, while cultivating key relationships to support sustainable growth in existing commercial business lines.

Reporting to the Global Development Director you will be responsible for the development of the international sales in terms of planning, proposals, business development strategy and tender management co-ordination. 

This role is preferably based in the UK (near Manchester) or in France - however we remain open to other Western Europe locations.

Role Overview

The Head of Global Sales will strengthen and grow Proman’s clients relationships working with all countries to develop existing business and grow new global tender opportunities.

You will work alongside the global sales team to cross sell to clients were we currently supply in one or more multiple countries. The purpose is to strategise, lead, and manage the sales efforts across different regions or countries to drive revenue growth and achieve business objectives.

Main Accountabilities:

1. Strategic planning & Revenue Generation: develop strategies to ultimately drive revenue growth on a Group level.
2. Client Relationships and Account Management: Maintaining and nurturing relationships with existing key clients and stakeholders.
3. Market Expansion, Penetration & Brand: identifying market opportunities, developing market entry strategies, and establishing a strong presence in different geographic areas while adapting to diverse cultural and business practices.
4. Tender Management: collaboration across departments and countries to ensure a competitive and compliant tender submission.
5. Leadership, Management & Accountability : Setting clear objectives, providing guidance and mentorship, fostering a high-performance culture, and ensuring that the team is equipped with the necessary skills and resources to succeed.

Key Responsibilities:

1. Strategic Planning & Revenue Generation:

• Setting Sales Strategy: Developing and implementing a cohesive sales strategy aligned with the Group overall goals and objectives.
• Budgeting and Forecasting: Developing sales budgets, forecasting sales targets, and managing resources efficiently to achieve revenue goals.
• Maximizing sales opportunities across different countries to meet or exceed revenue goals.
• Performance Analysis: Analysing sales data and market trends to assess performance, identify areas for improvement, and make data-driven decisions to optimise sales efforts.
• Risk Assessment and Mitigation: Conducting risk assessments related to global sales operations, considering factors like regulatory challenges, economic fluctuations, and geopolitical issues in different regions.

2. Client Relationships and Account Management:

• Understanding Client Needs and Expectations: Conducting thorough research and engaging with clients to understand their unique needs, pain points, and long-term objectives.
• Building and Nurturing Client Relationships: Developing and maintaining strong, trust-based relationships with key clients across different regions and cultures.
• Acting as a primary point of contact for key accounts, addressing concerns, and ensuring client satisfaction.
• Strategic Account Planning: Creating strategic account plans to maximize opportunities within existing client accounts. Identifying growth areas, upselling or cross-selling opportunities, and presenting solutions that align with clients' evolving needs.
• Client Communication and Engagement: Regularly engaging with clients to provide updates on new products, services, or industry developments that could benefit them. Facilitating effective communication between the client and internal teams to ensure a seamless experience and prompt resolution of any issues.

3. Market Expansion, Penetration & Brand:

• Market Research and Analysis: Conducting comprehensive market research to identify potential opportunities, trends, and challenges in various global regions.
• Market Entry Strategy Development: Developing entry strategies tailored to different markets, considering factors such as localisation, cultural nuances, product/service adaptation, pricing strategies, and risk.
• Creating and increasing brand awareness and visibility through targeted marketing campaigns.
• Establishing Partnerships: Building relationships with key stakeholders of strategic partners to increase profile global Corporate Social Responsibility (CSR).

4. Global Tender Management:

• Group & Collaboration: Coordinating with various internal teams or countries, such as sales, legal, finance, and subject matter experts, to gather the necessary information and inputs required for the tender response.
• Content Creation: Oversee and review of the tender response, to ensuring it addressing the client's needs, outlining solutions, pricing structures, timelines, and any other specific requirements outlined in the tender documents.
• Timeline Management: Managing the timeline for the tender process, including deadlines for internal reviews, approvals, and the final submission.
• Submission and Follow-Up: Submitting the tender response within the specified deadline and following up with the client if necessary, addressing any additional inquiries or providing supplementary information as requested.
• Documentation and Compliance: Keeping records of all tender-related documentation, maintaining compliance with the client's requirements, and ensuring that all necessary legal and company credit and compliance processes are followed.

5. Leadership, Management & Accountability

• Vision and Strategy: Developing a clear vision for global sales aligned with the company's overall objectives. Developing and communicating strategies that align sales efforts with broader organisational goals.
• Mentorship and Development: Providing guidance, mentorship, and professional development opportunities for countries.
• Ownership and Responsiveness: Taking ownership of results and being responsive to challenges. Implementing corrective actions and adapting strategies based on performance and market changes.

QUALIFICATIONS, EDUCATION AND TRAINING

• Fluent English speaking – C1 / C2
• Other European speaking languages (Spanish, French, German, Italian) would be plus

EXPERIENCE

• Several years of experience in staffing Industry is essential including recruiting, staffing, or related roles.
• Experience in C level relationships
• Tender management and collation including Proposal development, contact negotiation and demonstrated expertise.

KNOWLEDGE

• Strategic thinking and the ability to align with business goals are crucial.
• Strong leadership skills are essential this includes the ability to lead and manage a team effectively, set goals, and drive performance.
• The ability to leverage technology for more efficient and effective recruitment processes is a valuable skill.
• Excellent communication skills are crucial for a Recruitment Director. This includes the ability to communicate effectively with internal stakeholders, hiring managers, and candidates.
• The recruitment process can present various challenges. The ability to identify issues, analyse problems, and implement effective solutions is an important attribute.