Conference & Events Manager

1 week ago

Renfrew Renfrewshire, United Kingdom The Normandy Hotel Full time €30,000

Job purpose

Respond to all incoming enquiries for Private Functions, Weddings, Conferences/Meetings, and Tribute nights and other events and convert into contracted business. Carry out full coordination and event management activities of all contracted business for handover to the operations team.

Duties and Responsibilities:

Working with the reactive sales team, respond to all enquiries in an operational capacity, follow sales leads and convert to contracted bookings

Proactively sell all services and facilities, maximizing all revenue opportunities

Work to monthly targets set individually and as part of the overall conference and event sales target

Track all enquiries for lead source and obtain information to profile companies

Carry out the revenue and capacity management strategy as directed by the Sales Manager

Communicate effectively with customers, colleagues and other departments within the hotel team

Competently carry out all procedures put in to place by the Sales Manager

Work to a high degree of accuracy ensuring that all events and documents are professionally organised and presented to the end user

To be self-sufficient in all aspects of administrative systems associated with the position

Ensure we maintain a solid base of business through correspondence checks, effective chase systems, guaranteed bookings and implementation of the company’s credit policy

Meet personal objectives agreed with the Sales Manager, working to develop and achieve individual and team targets

Attend all relevant operational meetings

Experience:

Previous experience in hospitality or event planning is preferred

Strong upselling skills to maximize revenue opportunities

Excellent guest services skills to provide a positive experience for attendees

Familiarity with hotel or conference center operations

Strong communication skills to effectively interact with clients, vendors, and team members

Organizational skills to manage multiple tasks and deadlines

Time management skills to ensure events run smoothly

Salary: Up to £30,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Health & wellbeing programme
  • Life insurance
  • On-site parking
  • Private medical insurance

Schedule:

  • Monday to Friday

Work Location: In person

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