Lab Quality Manager

1 day ago

Watford Hertfordshire, United Kingdom Medivet Full time

Join our friendly, growing veterinary diagnostic laboratory, where quality, client care and great teamwork are at the heart of what we do. We’re UKAS-accredited to ISO/IEC 17025:2017 in Biochemistry & Haematology and provide a wide range of diagnostic services, including clinical pathology, microbiology and molecular biology. You’ll be working alongside experienced biomedical scientists and a supportive veterinary team, serving mainly companion-animal clinics with an interesting and varied caseload. With new molecular services launching, recent refurbishments, and a new LIMS on the way, it’s an exciting time to join us. What You’ll Do You’ll lead and develop our quality management system and help us maintain the highest standards. Your key responsibilities will include: Leading the maintenance of our ISO 17025:2017-compliant QMS Overseeing the creation and control of all quality documentation Managing the CAPA system, including root-cause analysis and trend reviews Supporting staff in understanding and applying QMS principles Delivering quality-related training Maintaining a Quality Improvement Programme to drive ongoing development Acting as the main contact for UKAS and coordinating annual assessments Planning and carrying out internal audits and monitoring QMS performance Meeting regularly with Senior Management to share updates and review risks Organising and chairing the annual Management Review Preparing annual QMS reports, including audits, QC/EQA, validations and improvements Supporting Health & Safety compliance (ISO 45001) Acting as Training Officer—developing training and competency assessments with Section Heads and maintaining UKAS-compliant documentation What You’ll Bring Strong organisational skills with the ability to prioritise and meet deadlines Excellent attention to detail Confident communicator who can engage and support teams Excellent written and spoken English Able to work collaboratively on site for at least 3 days per week At least 5 years’ experience in the laboratory sector At least 3 years working in quality assurance within an accredited laboratory Experience with ISO 17025:2017 is desirable

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