MAC Test Lead

Job Title: MAC Test Lead

Location: Hybrid

Rate: Competitive

Duration: 6 month contract

Deloitte

Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.

Connect to your opportunity

A QA Test Lead in end user technology specialising in Apple technologies primarily in Mac.

Working within the QA Test Team in ITS Projects to carry out test planning, scripting, and execution activities to ensure all integrated applications and technology solutions are thoroughly tested. This role will also be required to have a focus on supervisory responsibilities as well as a great attention to detail and the ability to prioritise work according to risk and business focus. As a QA Test Lead you will be working alongside the other QA Test Managers to ensure all test activities on projects are executed as per the Test Plan. You will be required to liaise with Project Managers, Technical teams, Senior Test Analysts, Business Analysts, Solution Designers, users to ensure any changes to the Deloitte IT estate meet out quality standards.

As a QA Test Lead we expect you to be confident leading functional testing activities in projects and releases. We also expect you to be comfortable with other aspects of testing according to our Test Framework including planning, technical prep, scripting, non-functional testing & SIT, coordination of UAT and OAT phases, handover to operations. This role will also be required to be responsible for test automation development and regression scripts with Tosca; working knowledge of Mac; application deployment using JAMF Pro; continual improvement and ad-hoc test team activities as required.

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.

The Role

Main Accountabilities

Test Support 10%

Planning and estimating testing efforts for various projects and new initiatives.

Supporting the creation of test plans that can be understood and actioned by other parties both internal and external.

Supporting the DevOps Process through Azure pipelines for continuous testing.

Reviewing and continually improving test scenarios

Supporting the development of the test team by leading an internal focus area. This may be along the lines of: running & maintaining internal lessons learnt or risk discussions; evaluating future test trends and presenting to the team; identifying and owning continual improvement opportunities within the team; testing and trialling new test toolsets.

Providing status reports to Project Managers, Senior Management Team and senior business leaders.

Supervising team members to ensure all test activities are conducted to our standards

Test Design & Execution 80%

Developing test scenarios following a risk-based approach. These should be created from discussions with key stakeholders, requirements documentation, solution design, high level test plan, business process maps and other project documentation

Ensure proper traceability, version control and configuration management of all test objects developed.

Ensuring that all technical preparations have been completed prior to commencing test activities i.e. test environments stable and ready for use, entry criteria met, test accounts set-up, access devices ready for testing

Executing test scenarios and managing results spanning: functional testing; package testing; system & integration testing; aspects of non-functional testing; end user applications; large end user computing deployment testing

Managing and reporting on progress of test activities and against entry & exit criterion

Maintaining requirements traceability and demonstrating test progress

Development of test deliverables such as: UAT Plans, UAT Completion Reports, OAT Plans, Test Completion Reports, Defect Handover Report

Running pre-defined regression tests to ensure compatibility with existing software on the Deloitte build.

Conducting full analysis of the results returned and handing over any defects which, upon review, are found to be valid.

Identification and management of defects through to resolution. This may include leading defect triage sessions

Develop communications and reports to be shared with Business & Service Owners, Test Manager and key stakeholders as required

Continual improvement & innovation 10%

Your professional experience

Essentials

Proven experience – Test Lead or above experience

Expert in using Apple Mac Automator

Intermediate knowledge of AppleScript

Some experience in automation testing in Tosca

Experienced in communicating to C-Level Audience

Strong communication, technical and remote collaboration skills are a must with the ability to communicate professionally and effectively with staff at all levels.

Ability to build good relationships & conduct effective technical discussions with clients, peers and senior staff. Ability to manage a group of Test Professionals.

Strong verbal communication skills and strong administrative skills with a keen attention to detail.

A professional and confident style, with drive & enthusiasm and with a strong ability to multi-task.

proven experience in testing Mac devices, including application deployment using JAMF

proven experience with test planning taking a risk-based approach

A thorough knowledge of Test Methodologies e.g. Agile, Waterfall, V-Model etc.

Agile understanding and experience in working in a scrum team

Experience in testing process improvement areas.

Demonstrated ability in applying repeatable quality assurance process and methods to enterprise wide technology projects or initiatives.

ISTQB/ISEB Software Testing Foundation & Practitioner level certification is mandatory.

Certified with ITIL Foundation level or above

Experience working with team members in offshore and near shore locations

Experience in working as a service management professional

A thorough knowledge of 10/11 operating system, Windows 10/11 Evergreen (WaaS), Office 365 and Citrix environments.

A thorough knowledge of latest MacOS Sonoma etc).

Setting up Mac virtual machines.

Desirables

An awareness of other testing tools would be advantageous.

Experience working with external suppliers and managed services to ensure that testing meets Deloitte’s requirements

Ability to manage a group of Test Professionals (including, Manual, Performance & Automated Test resources) from disparate resource models.

Experience using Microsoft SCCM

IR35

As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company.’)