Administrator - Office Services
21 hours ago
Private Patient Administrator
Fulwood Hall Hospital - Preston
Full Time 37.5 hours per week
Salary - Depending on experience + Benefits
Fulwood Hall Hospital was opened as a purpose built facility in 1986. In 2009 the hospital completed a £9m pound investment to refurbish and expand the site, making it the largest independent hospital in Lancashire and one of the largest in the north of England.
The hospital has six consulting rooms supported by a fully equipped outpatient treatment room, a pre-assessment unit for screening and assessing patients prior to surgery as well as modern imaging facilities and a brand new physio and sports therapy department including gymnasium.
Patient accommodation has been improved with the introduction of a day care facility providing individual, spacious accommodation for up to twelve patients in a clean, modern and comfortable environment, designed specifically for day care surgery.
As the Private Patient Administrator you will provide administrative support to the Private Patient Manager and include direct customer contact to facilitate the private patient journey ensuring delivery of excellent customer service and growth in private patient volumes. This is an extremely busy role liaising with patients, Consultants and all hospital departments.
You must be computer literate – experience with Word and Outlook being essential. Liaising with patients by phone, email & letter
Preparation of clinics and theatre lists
Maintaining clinics and theatre lists on the EPR system
An excellent standard of computer literacy to include experience in Word & Excel
Experience using a Patient Administration System (PAS) an advantage
25 Days Leave + Bank Holidays
~ Private Pension where Ramsay will match up to 5% after a qualifying period
~ Enhanced Competitive Parental Leave Policies
~ Private Medical Cover with option to add partner & dependants
~ Life Assurance (Death in Service) x3 base salary
~ Free Training and Development via the Ramsay Academy
~ Employee Assistance Programme
~ Cycle2Work scheme available, in partnership with Halfords
~ Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
Everything we do is about striving to deliver the best care. The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
This position is subject to background and DBS checks.
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