Current jobs related to Head of Service Delivery - United Kingdom - Comms-care Group Limited
-
Head of Delivery
3 weeks ago
United Kingdom Formula Recruitment Full time €150,000Head of Delivery : Global Media Salary: Up to £150,000 plus bonus Location: London, Hybrid- 3 days a week Type : Permenent We are currently working with a UK based, global family entertainment business who are seeking an innovative Head of Delivery to lead and deliver across data, tech and digital aspects of all transformation projects. Reporting...
-
Head of Delivery
3 weeks ago
United Kingdom Formula Recruitment Full time €150,000Head of Delivery : Global Media Salary: Up to £150,000 plus bonus Location: London, Hybrid- 3 days a week Type : Permenent We are currently working with a UK based, global family entertainment business who are seeking an innovative Head of Delivery to lead and deliver across data, tech and digital aspects of all transformation projects. Reporting...
-
Head of Network Delivery
24 hours ago
United Kingdom iO Associates - UKEU Full time €80,000 - €110,000Head of Delivery Belfast - Hybrid Permanent £iO Associates have partnered with an AI product-based consultancy who are on the lookout for a Head of Delivery to join them on a permanent basis. The business develop and deliver next generation AI technologies to the likes of the UK MoD, Government departments and commercial clients. They're looking to...
-
Head of Network Delivery
1 day ago
United Kingdom iO Associates - UKEU Full time €80,000 - €110,000Head of Delivery Belfast - Hybrid Permanent £iO Associates have partnered with an AI product-based consultancy who are on the lookout for a Head of Delivery to join them on a permanent basis. The business develop and deliver next generation AI technologies to the likes of the UK MoD, Government departments and commercial clients. They're looking to...
-
Head of Network Delivery
3 weeks ago
United Kingdom Formula Recruitment Full time €150,000Head of Delivery : Global Media Salary: Up to £150,000 plus bonus Location: London, Hybrid- 3 days a week Type : Permenent We are currently working with a UK based, global family entertainment business who are seeking an innovative Head of Delivery to lead and deliver across data, tech and digital aspects of all transformation projects. Reporting...
-
Head of Network Delivery
3 weeks ago
United Kingdom Formula Recruitment Full time €150,000Head of Delivery : Global Media Salary: Up to £150,000 plus bonus Location: London, Hybrid- 3 days a week Type : Permenent We are currently working with a UK based, global family entertainment business who are seeking an innovative Head of Delivery to lead and deliver across data, tech and digital aspects of all transformation projects. Reporting...
-
Head of Solution Delivery
1 day ago
United Kingdom 83zero Full time €75,000 - €90,000Role: Head of Solution Delivery Location: Middlesbrough (Hybrid, 2-3 days in the office) Salary: £75,000 to £90,000 per annum Are you ready to lead a team driving innovative software solutions in the construction industry? Join a leading UK-based construction-specific software company with a clear mission to deliver cutting-edge end-to-end solutions...
-
Head of Delivery
3 weeks ago
United Kingdom Orion Group Full timeOur client, one of the UK's leading Construction businesses, has an exciting opportunity for an experienced Head of Delivery to join their team to oversee the successful delivery of non-infrastructure capital programmes. This is a senior director role requiring a breadth of relevant industry experience in delivering major capital programmes for utility...
-
Head of Delivery
3 weeks ago
United Kingdom Orion Group Full timeOur client, one of the UK's leading Construction businesses, has an exciting opportunity for an experienced Head of Delivery to join their team to oversee the successful delivery of non-infrastructure capital programmes. This is a senior director role requiring a breadth of relevant industry experience in delivering major capital programmes for utility...
-
Head of Solution Delivery
12 hours ago
united kingdom 83zero Full timeRole: Head of Solution Delivery Location: Middlesbrough (Hybrid, 2-3 days in the office) Salary: £75,000 to £90,000 per annum Are you ready to lead a team driving innovative software solutions in the construction industry? Join a leading UK-based construction-specific software company with a clear mission to deliver cutting-edge end-to-end solutions...
-
Head of Events
1 day ago
United Kingdom STH Group Full timeFrom the Olympic Games in London and Tokyo to the Cricket World Cup in England & Wales, and the Rugby World Cups in Japan, England, New Zealand, and France, our award-winning team operates globally, creating travel and hospitality programmes with one clear goal: to deliver once-in-a-lifetime experiences for sports fans. The STH Group partners with event...
-
Head of Events
1 day ago
United Kingdom STH Group Full timeFrom the Olympic Games in London and Tokyo to the Cricket World Cup in England & Wales, and the Rugby World Cups in Japan, England, New Zealand, and France, our award-winning team operates globally, creating travel and hospitality programmes with one clear goal: to deliver once-in-a-lifetime experiences for sports fans. The STH Group partners with event...
-
Head of Delivery
3 weeks ago
United Kingdom Formula Recruitment Full time €150,000Head of Digital Delivery - IP Initiatives Location: Central London Formula is partnering with an exciting global company seeking a dynamic and highly experienced Head of Digital Delivery to oversee new IP delivery across their digital products. As the Head of Digital Delivery for IP, you will be responsible for delivering all aspects of the IP programme...
-
Head of Delivery
3 weeks ago
United Kingdom Formula Recruitment Full time €150,000Head of Digital Delivery - IP Initiatives Location: Central London Formula is partnering with an exciting global company seeking a dynamic and highly experienced Head of Digital Delivery to oversee new IP delivery across their digital products. As the Head of Digital Delivery for IP, you will be responsible for delivering all aspects of the IP programme...
-
Head of Network Delivery
3 weeks ago
United Kingdom Orion Group Full timeOur client, one of the UK's leading Construction businesses, has an exciting opportunity for an experienced Head of Delivery to join their team to oversee the successful delivery of non–infrastructure capital programmes. This is a senior director role requiring a breadth of relevant industry experience in delivering major capital programmes for utility...
-
Head of Network Delivery
3 weeks ago
United Kingdom Orion Group Full timeOur client, one of the UK's leading Construction businesses, has an exciting opportunity for an experienced Head of Delivery to join their team to oversee the successful delivery of non–infrastructure capital programmes. This is a senior director role requiring a breadth of relevant industry experience in delivering major capital programmes for utility...
-
Head of Event Delivery
1 day ago
United Kingdom STH Group Full timeFrom the Olympic Games in London and Tokyo to the Cricket World Cup in England & Wales, and the Rugby World Cups in Japan, England, New Zealand, and France, our award-winning team operates globally, creating travel and hospitality programmes with one clear goal: to deliver once-in-a-lifetime experiences for sports fans. The STH Group partners with event...
-
Head of Event Delivery
11 hours ago
united kingdom STH Group Full timeFrom the Olympic Games in London and Tokyo to the Cricket World Cup in England & Wales, and the Rugby World Cups in Japan, England, New Zealand, and France, our award-winning team operates globally, creating travel and hospitality programmes with one clear goal: to deliver once-in-a-lifetime experiences for sports fans. The STH Group partners with event...
-
Head of Event Delivery
1 day ago
United Kingdom STH Group Full timeFrom the Olympic Games in London and Tokyo to the Cricket World Cup in England & Wales, and the Rugby World Cups in Japan, England, New Zealand, and France, our award-winning team operates globally, creating travel and hospitality programmes with one clear goal: to deliver once-in-a-lifetime experiences for sports fans. The STH Group partners with event...
-
Delivery manager service
2 weeks ago
United Kingdom Automotive SaaS Full timeAgile / IT Delivery Manager / Scrum / delivery project manager / Agile Delivery / Software Role : Delivery Manger Automotive Up to 65,000 + Bonus Location: UK Remote As an Agile Delivery Manager you will work with multiple squads to deliver industry leading software solutions. These teams deliver the cross functional team delivering micro...
Head of Service Delivery
4 months ago
It's fun to work in a company where people truly BELIEVE in what they're doing
Job Description:
Head of Service DeliveryWe are currently seeking a highly skilled individual to join our team as Head of Service Delivery. In this pivotal position, you will take on the responsibility of leading, coaching, and mentoring a team of Service Delivery Managers and Service Delivery Analysts. Your role will be instrumental in providing strategic leadership for the delivery and development of a diverse portfolio of services.
As a Head of Service Delivery you will:
Work closely with the Head of Managed service to ensure performance is at a high standard and as per the terms of our customer contracts.
Be the senior point of communication with Partners and customers.
Develop, document, and implement service strategy plans in line with business goals
Training and support for new starters and existing team members
Build and maintain effective cross-functional relationships with all department heads, external partners, and vendors to ensure effective Identify knowledge gaps and oversee delivery of training.
Support the business in the ongoing development of business strategy in line with current and emerging needs.
Completion of management reports
Build a robust standardised portfolio of service Delivery collateral
Ensure the team gather customer satisfaction data and report on trends.
Drive change within the operational teams, ensuring technical teams are delivering to customer contract.
Ensure operational services deliver to agreed SLA’s and KPI’s
Ensure effective continual improvement within the team
Perform regular 1:1’s and set individual goals in line with business goals
All other tasks associated to Service Delivery
The ideal candidate for this opportunity will have…
Proven experience in leading and managing teams within a service delivery environment.
Understanding of the IT Channel, and the Reseller & End User relationship
Previous experience within communications platforms.
Demonstrated success in providing strategic leadership for the development and delivery of services.
In-depth understanding of service delivery processes and best practices.
Knowledge of relevant industry standards and regulations related to service delivery.
Experience in mentoring and coaching team members to achieve high performance.
About us
As the UK’s leading strategic channel-only IT solutions and services provider Comms-care are committed to helping our partners thrive and grow. We assist over 700 channel partners and support to over 30,000 active support contracts. Comms–care manages all aspects of IT lifecycle, from consultancy, design and implementation to managed services and reactive field support covering technologies such as Routing & Switching, Security, Servers, Desktops, Voice & Unified Communications, and Wireless. A seamless extension to your team, we make it our mission to reduce complexity and work in partnership with you towards a common goal, developing quality technology solutions which add real value to your customer relationships.
Make an application to join the team
Our team is as much about our people as it is our customers and business partners. Our fantastic #oneteam mentality has allowed us to continue delivering phenomenal service to our customers in a predominantly remote based environment We want associates with a strong desire to succeed. We offer a competitive base and benefits package.
#LI-NA3
Why work here?With us, you’ll make technology happen in surprising ways. It’ll be a fun journey
Get in TouchClick Introduce Yourself above to join our talent network
About UsIt’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world. What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.
#J-18808-Ljbffr