Infrastructure Engineer

2 weeks ago

United Kingdom Leo Recruitment Limited - IT Recruitment Solutions Full time €40,000

Are you on the lookout for a position that offers accelerated career progression because, perhaps, your current career prospects feel a bit stagnant?

Are you searching for a role that not only challenges you, but also offers a supportive environment for your growth?

If so, Leo Recruitment is seeking a 2nd/3rd Line Support Engineer for an esteemed and award-winning Microsoft Gold Partner in Dorset. This company, with a proud history of over 30 years, has a great culture and high values. Not only are they renowned for delivering a high-end, personalised customer experience, they have also received praise for the way they look after their employees.

Salary & Benefits:

  • Competitive salary up to £40,000 per annum.
  • Profit share scheme (through an employee ownership trust).
  • Market-leading, company-funded training courses and certifications (worth thousands).
  • Career progression opportunities.
  • 25 days holiday plus bank holidays.
  • Healthcare cash plan.
  • Pension scheme.
  • Free on-site parking.
  • Engaging social events and team-building trips.
  • Flexibility and remote working options.
  • Modern office environment that promotes enjoyment and productivity.
  • A collaborative, team-oriented culture where everyone strives for excellence

The Role: 2nd/3rd Line Infrastructure Engineer:

  • As an Infrastructure Engineer, you will working on Microsoft cloud migrations and infrastructure projects of varying sizes.
  • You will be responsible for providing 2nd and 3rd line support and work with the remote support team to resolve incidents both remotely and onsite at customer premises.
  • You will be given the opportunity to work as a Project Engineer on client builds, prepare endpoint hardware, tailor installations to client requirements, and ensure all technology is set up in line with business standards.
  • You will be required to document details of hardware and software configurations.

To Be Successful:

  • You will need to have good hands-on technical experience with Microsoft 365, Microsoft Azure, Windows Server, Active Directory, and Windows 10.
  • You should have some knowledge and understanding of virtualisation (ideally VMware) and backup technologies (ideally Veeam).
  • You'll need to be proficient in anti-virus solutions, firewalls, wireless technologies, networking (e.g., VLANs and Layer-3 setup), and key security principles.
  • You must have a valid driving license for travel.
  • Any experience working for an IT Managed Service Provider would be extremely advantageous.

Location: The role will involve some collaboration with the infrastructure team in the office in Poole with some hybrid working available. Some travel to customer sites across Dorset and Hampshire will also be required from time to time.

Working Hours: The core working hours are between 7.00am – 5.30pm with three working patterns, 07.00am – 3.30pm, 8.30am – 5.00pm and 09.00am – 5.30pm. If successful, the working hours will be discussed at point of offer depending on business requirements and/or your personal circumstances/preferences.

This Role Would Be Ideal For: An Infrastructure Engineer, Project Engineer, Implementation Engineer, 2nd Line Support Engineer, or 3rd Line Support Engineer looking to join a growing company in a role where your efforts are recognised and rewarded.

Diversity & Inclusion: Leo Recruitment and all our clients are committed to creating an inclusive and innovative future. Our recruitment process reflects our ethical values, celebrating the unique backgrounds, perspectives, and experiences of every individual. You can always expect fairness and equality when you apply through us.

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