AUB Academy Administrator

Salary: £25,448 per annum (pro rata) Hours : 18.5 hours per week, permanent Our commitment to EDI We are proud to have achieved the Inclusive Employers Standard Silver Accreditation in 2024, reflecting our dedication to fostering an inclusive and respectful environment where the diversity of our students and staff is truly valued and respected. We welcome application from all areas of the community and particularly encourage applications from People of Colour and people who are disabled, who are currently underrepresented in our workforce.   Our commitment to Safeguarding AUB is committed to maintaining the highest standards of safeguarding. We take all reasonable steps to ensure the safety and welfare of children, young people, and adults at risk who engage with us, as well as those who work with them.   About the role We are seeking an Administrator to join our AUB Academy, a dynamic hub of innovation and opportunity, passionately committed to transforming arts education and expanding access to inspiring creative learning for both domestic and international markets.  As the AUB Academy Administrator you will be the first point of contact for prospective students, parents, and visiting tutors, providing excellent customer service across all our programmes. You will be responsible for managing course bookings, database data entry, processing payments, and monitoring enrolments, all with the purpose of ensuring the smooth operation of our short courses, bespoke programmes, and summer course offers. Additionally, you will support tutor recruitment, course materials orders and preparation, room bookings, and resource management, ensuring every aspect of course delivery runs seamlessly.  As part of a dynamic team, you will contribute in an agile way to improving our administrative procedures, liaising with internal AUB departments, including HR, Finance, Marketing, and Campus Services, assisting with event organisation, risk assessments, and ensuring compliance with university policies. You will therefore have an essential role in supporting the delivery of bespoke courses aimed at both domestic and international markets, helping to promote inclusive access to arts education. You will deliver excellent levels of customer service, demonstrating effective communication and organisational skills, with the ability to adapt quickly to changing priorities. Attention to detail, professionalism, and a commitment to inclusive access to arts education are essential. You will be highly organised and possess excellent: time management skills, written and verbal communication, attention to detail and the ability to prioritise workloads to tight deadlines You will be able to evidence a strong commitment to delivering excellent customer experiences and a passion for creative arts education.  This position demands the post-holder to the move course materials and supplies within AUB Academy Media Store on a regular basis. Ideally the post holder will work morning shifts, however working arrangements can be discussed with the AUB Academy Manager.   Our benefits In meeting your performance expectations, you’ll receive an annual salary increase in line with the grade of your role. An annual cost of living uplift will be applied, the timing and implementation of which are subject to the University’s decision. AUB provides generous holiday entitlement, and you will be enrolled in the Local Government Pension Scheme (professional services staff) or the Teachers’ Pension Scheme (academic staff) from day one of employment. Along with subsidised bus travel, cycle to work and annual savings schemes, our broad range of benefits can be explored on the AUB careers website   AUB has an agile working policy, and flexible working can be considered. If you require support with your application or have any questions about the role or recruitment process, please email recruitment@aub.ac.uk . If you are disabled, we are committed to supporting you with any reasonable adjustments you require, so please email recruitment@aub.ac.uk and we’ll be in touch.