Deputy Retail Store Manager

7 days ago

London, United Kingdom Pets at Home Full time

Full-time, £30,000 - £34,000 per annum
Hours: Full-time
Contract Type: Permanent
Location: 1, Waddon Retail Park, Purley Way, Croydon, Greater London, CR 0 4NX
Deputy Store Manager Designate - South London - 39 Hours
We’re Pets at Home – if you’re someone who loves pets, you might know already know about our range of Pet Care Centres, Pets Grooming salons, and Vets for Pets practices around the UK. Our Pet Care Centres are community-focused pet care stores – where local people work with local pet owners and help local pets.
As a Deputy Store Manager Designate , as the Deputy Store Manager, you’ll work closely with several Store Manager in the local area to oversee the store’s day-to-day operations and ensure the best possible experience for our customers and their pets.
When the Store Manager is unavailable, you’ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Driving sales performance and achieving key KPIs.
Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
Acting as Duty Manager when the Store Manager is unavailable.
Leading by example and contributing to the store’s overall success.
We’ll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Have at least 1 year of management experience in a retail environment.
Are passionate about retail and delivering exceptional results.
Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
We reward our management team with a comprehensive package designed to support your well-being, including:
~ Annual bonus opportunities.
~28 days paid leave, rising to 33 days after 2 years (including bank holidays).
~ Your birthday off to celebrate in style.
~ Life assurance worth 4x your annual salary.
~ A 4% company pension contribution.
~ Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.

Pets just see people—they don’t discriminate, and neither do we. We celebrate the diversity of our colleagues and encourage you to be yourself. Pets at Home

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