Service Desk Technician

2 weeks ago


Caterham Surrey, United Kingdom Croudace Homes Limited Full time

The role as Service Desk Technician

A fantastic opportunity has arisen for an enthusiastic and motivated Service Desk Technician to join our IT team based in Caterham, Surrey. Reporting to the Head of IT your primary responsibility will be to provide a hands-on IT support service for incidents and service requests.

You will assist with the maintenance and operation of our computer systems and software.

About you

You will be educated to GCSE level, including maths and english

Ideally you will have a BSc/BA in Computer Science or a related field

ITIL Foundation v 3/4, Microsoft Certified Professional (MCP) certification and CompTIA A+ are also desirable

You will have strong problem-solving and analytical skills.

You will combine an excellent understanding of Microsoft Office 365 applications with the importance of customer service.

What you will get in return:

  • Competitive package
  • 25 days holiday (increasing with service) with an additional day for your birthday
  • Generous Pension Scheme (Up to 15% total contribution)
  • Discretionary Bonus
  • Flexible Working, providing you with flexibility around your hours and location
  • A range of benefits to support physical & mental wellbeing (including discounted gym membership, EAP programme with mental health support, private healthcare through BUPA, and access to a discount platform)
  • Up to 3 paid volunteer days per year to support with one of our volunteering projects
  • Training & development opportunities, with funding towards professional membership

Due to the high volume of applications received, we are unable to provide individual feedback regarding the outcome of your application. If you do not hear from us within 5 working days, please consider your application unsuccessful.

Click here to be kept to date with the latest vacancies at Croudace Homes



  • Caterham, Surrey, United Kingdom Croudace Homes Limited Full time

    The role as Service Desk Technician A fantastic opportunity has arisen for an enthusiastic and motivated Service Desk Technician to join our IT team based in Caterham, Surrey. Reporting to the Head of IT your primary responsibility will be to provide a hands-on IT support service for incidents and service requests. You will assist with the maintenance and...


  • Surrey, United Kingdom Lynx Recruitment Ltd Full time

    Job Description Lynx are working with a successful new housing developer based in the Surrey area who are on the lookout for a Service Desk Technician to join their team as they have had an internal move. As the Service Desk Technician, you will be assisting with the maintenance and operation of the company's computer systems and software's....


  • Caterham, United Kingdom Croudace Homes Limited Full time

    The role as Service Desk Technician A fantastic opportunity has arisen for an enthusiastic and motivated Service Desk Technician to join our IT team based in Caterham, Surrey.Reporting to the Head of IT your primary responsibility will be to provide a hands-on IT support service for incidents and service requests.You will assist with the maintenance and...


  • Caterham, United Kingdom Croudace Homes Limited Full time

    The role as Service Desk Technician A fantastic opportunity has arisen for an enthusiastic and motivated Service Desk Technician to join our IT team based in Caterham, Surrey. Reporting to the Head of IT your primary responsibility will be to provide a hands-on IT support service for incidents and service requests. You will assist with the maintenance...


  • Caterham, United Kingdom Croudace Homes Limited Full time

    The role as Service Desk Technician A fantastic opportunity has arisen for an enthusiastic and motivated Service Desk Technician to join our IT team based in Caterham, Surrey. Reporting to the Head of IT your primary responsibility will be to provide a hands-on IT support service for incidents and service requests. You will assist with the maintenance and...


  • Caterham, United Kingdom Croudace Homes Limited Full time

    The role as Service Desk Technician A fantastic opportunity has arisen for an enthusiastic and motivated Service Desk Technician to join our IT team based in Caterham, Surrey. Reporting to the Head of IT your primary responsibility will be to provide a hands-on IT support service for incidents and service requests. You will assist with the maintenance...


  • Caterham, United Kingdom Croudace Homes Limited Full time

    The role as Service Desk Technician A fantastic opportunity has arisen for an enthusiastic and motivated Service Desk Technician to join our IT team based in Caterham, Surrey. Reporting to the Head of IT your primary responsibility will be to provide a hands-on IT support service for incidents and service requests.You will assist with the maintenance and...


  • Caterham, United Kingdom Croudace Homes Limited Full time

    The role as Service Desk Technician A fantastic opportunity has arisen for an enthusiastic and motivated Service Desk Technician to join our IT team based in Caterham, Surrey. Reporting to the Head of IT your primary responsibility will be to provide a hands-on IT support service for incidents and service requests.You will assist with the maintenance and...


  • Caterham, United Kingdom Croudace Homes Limited Full time

    The role as Service Desk Technician A fantastic opportunity has arisen for an enthusiastic and motivated Service Desk Technician to join our IT team based in Caterham, Surrey. Reporting to the Head of IT your primary responsibility will be to provide a hands-on IT support service for incidents and service requests. You will assist with the maintenance and...


  • Caterham, United Kingdom Croudace Homes Limited Full time

    The role as Service Desk Technician A fantastic opportunity has arisen for an enthusiastic and motivated Service Desk Technician to join our IT team based in Caterham, Surrey. Reporting to the Head of IT your primary responsibility will be to provide a hands-on IT support service for incidents and service requests.You will assist with the maintenance and...


  • Caterham, UK, Surrey, United Kingdom Croudace Homes Limited Full time

    The role as Service Desk Technician A fantastic opportunity has arisen for an enthusiastic and motivated Service Desk Technician to join our IT team based in Caterham, Surrey. Reporting to the Head of IT your primary responsibility will be to provide a hands-on IT support service for incidents and service requests.You will assist with the maintenance and...

  • Help Desk Engineer

    1 week ago


    Surrey, United Kingdom Lynx Recruitment Ltd Full time

    Servicing and supporting the company's computer systems and software is a crucial part of this role.The successful candidate will have:A minimum of 2 years' experience as a Service Desk TechnicianStrong knowledge of Office365 and AzureExcellent customer service skillsThis is an excellent opportunity for someone looking to develop their skills in IT...


  • Surrey, United Kingdom Lynx Recruitment Ltd Full time

    About the RoleWe are seeking a skilled Help Desk Specialist to join Lynx Recruitment Ltd in Surrey. The successful candidate will be responsible for maintaining and operating computer systems and software applications.Key Responsibilities:Maintaining and supporting computer systems and software applications.Providing exceptional customer service skills and...


  • Surrey, United Kingdom Jobheron Full time

    A Service Desk Coordinator with 1-2 years of experience in a customer service or helpdesk role, is needed to join the team at this leading agile workplace technology services company. The role will be based in Redhill on a hybrid 3 days in the office or full time in the officeWith over 35+ years of experience, the company possesses invaluable insights into...

  • Help Desk Manager

    1 week ago


    Surrey, United Kingdom ASHDOWN GROUP Full time

    About the RoleThis pivotal role involves full ownership of the Service Desk function and driving process improvement. The ideal candidate will have experience running front-line service desks and be proficient in Manage Engine Service Desk Plus (SDP).


  • Surrey, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    First Line Service Desk Analyst – Perm - Cisco, Net Sec, Cloud + Data Centre - £27,500 + 10% shift + £2K bonus - Hybrid / Surrey (1 day/ week) Do you want a role that will provide you with an outstanding career path through support into engineering? Do you want access to unlimited training and development? Opportunity to work at a Top Leading...


  • Surrey, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    First Line Service Desk Analyst – Perm - Cisco, Net Sec, Cloud + Data Centre - £27,500 + 10% shift + £2K bonus - Hybrid / Surrey (1 day/ week) Do you want a role that will provide you with an outstanding career path through support into engineering? Do you want to work for a business that’s invested in your progression? Do you want access to...


  • Surrey, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    First Line Service Desk Analyst – Perm - Cisco, Net Sec, Cloud + Data Centre - £27,500 + 10% shift + £2K bonus - Hybrid / Surrey (1 day/ week)Do you want a role that will provide you with an outstanding career path through support into engineering?Do you want to work for a business that’s invested in your progression? Do you want access to unlimited...


  • Surrey, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    First Line Service Desk Analyst – Perm - Cisco, Net Sec, Cloud + Data Centre - £27,500 + 10% shift + £2K bonus - Hybrid / Surrey (1 day/ week)Do you want a role that will provide you with an outstanding career path through support into engineering?Do you want to work for a business that’s invested in your progression? Do you want access to unlimited...


  • Reigate, Surrey, United Kingdom Wipro Full time

    Role: Infrastructure Operations Lead Location: Reigate, UK Responsibilities: • Manage a team of 5x 2 nd line support engineers, and 3x Helpdesk Analysts who are the front line staff for all IT support queries. and act as point of contact for managing escalated service desk queries and incidents. • Proven experience in managing and reporting on a...