Data Quality Executive Hybrid Working

2 weeks ago


Chester Cheshire, United Kingdom SYKES COTTAGES LTD Full time

Are you a natural at building rapport and hold a keen eye for detail?Showcasing your strong rapport building skills and customer-relations experience, we are welcoming our newest agent to our Quality and Performance Team at our Chester Head Office.
In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of a whole host of company benefits
33 days annual leave including bank holidays
A flexible hybrid-working policy, with a min two days a week from our Chester head office after successfully passing probation.
An enhanced maternity and paternity policy
Employee discounts and benefits with your wellbeing at the centre
Opportunities for career progression, personal development and opportunities to be recognised
Comprehensive training and development programs to set you up for success
Numerous dedicated wellbeing initiatives and access to 24/7 mental health support
Using your skills in building long lasting relationships with our valued Owners, you will be vital inensuring their first year of their holiday letting journey runs as smooth as possible.
Highlighting your rapport building and customer relations experience, you will be managingthe whole owner journey from the first day of the property being live through to 1st year anniversary, hand-holding Owners through their first booking, monitoring property booking performance and carrying out regular performance-based checks to ensure property owners meet their income and booking projections
We want to hear from those who can use their business knowledge to shine within a fast-paced team, who holds a natural flair for building rapport and can embed trust and reassurance in our Owners, hand-holding them through the busiest period in our holiday calendarand managing through their first year.
Monitor property booking performance and carry out regular performance-based checks to ensure property owners meet their income and booking projections
Support the Quality & Performance in ensuring owners have proactive and regular contact with the team
To create an environment oriented to trust, open communication, creative thinking and a collaborative approach
A flexible approach to the role is required
We know what kind of people make our team a success, someone dedicated to building personal, trusting relationships with Owners, remaining professional and courteous at all times.
Experience in building relationships and rapport with owners
Self-motivated & excellent time management skills
Computer literacy, familiar with Microsoft Word and Excel
A knowledge of the UK holiday let industry
Experience of Data Analysis tools such as Excel and Tableau
Sykes Holiday Cottages is a business with big dreams and bursting with ambition. We have pinned our sights on becoming the UK's number one holiday rental agency and will stop at nothing to reach our goal, combining over 30 years industry experience with our fierce company drive to become the best in the market for what we do. What started as a small, family-run company has now grown to be an 2000-strong workforce of ambitious, passionate professionals working under the Forge Holiday Group parent brand.
The Forge Holiday Group encompasses Sykes Holiday Cottages, Forest Holidays, UKcaravans4hire and Bachcare in New Zealand and unites us under four company values, which are the foundations of every aspect of our business and remain at the heart of everything we do. Sykes Holiday Cottages is extremely proud to be B Corp Certified, which means we are part of a global community of businesses leading a worldwide movement for an equitable, inclusive and regenerative economy.



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