Business Manager

2 weeks ago


Leeds, United Kingdom Cambrian Alliance Group Full time

Business Manager – Dispensing Doctors
Cambrian Alliance have an exciting opportunity for a Dispensing Doctor's Business Manager covering the North of England.

If you are a highly motivated, energetic account manager with experience of Pharmaceutical Wholesaling, selling to and adding value to Dispensing Doctors, have great people skills and a track record of delivering positive new business results, or, if you are Pharmacy Technician with the necessary skills to thrive in an exciting change of career in 2024, we want to hear from you.

As a Business Manager at Cambrian Alliance, you will have the opportunity to work for the largest independent buying group in the UK in helping over 1,000 Independent pharmacies achieve their business goals through the use of our market-leading buying platform e-CASS.

Through continued investment in technology with our own dedicated development team we are well positioned as the UK leader in pharmacy and dispensing doctor's buying software and supporting systems making Cambrian Alliance an exciting company to work for. So we are looking for like-minded passionate people who share our enthusiasm for supporting Independent Community Pharmacy.

This is a permanent, field-based role covering the North of England.
We offer an attractive salary and generous company bonus scheme
· You will get excellent benefits, including BUPA private healthcare
· This is a dynamic, field based sales role with lots of contact with existing customers and prospects
· You will work closely with our team of Account Service Managers to maintain customer relationships.

Company car,
· Private healthcare,
· Contributory pension scheme,
· Discounted benefits package through Perkbox
· 25 days holiday + statutory days,
· Lunch allowance


Act as a custodian for the customer with the ability to build and maintain robust long-term business relationships built on trust.
· Deliver high quality sales and customer relationship management activities through collaboration and coordination with the Directors, Head of Sales, Account Services, Marketing, IT, Finance and external third-party partners.
· Understand the customer, their business, and their needs enabling the accurate anticipation of future customer needs and the delivery of appropriate solutions.
· Support customers to make ongoing improvements in their business, by utilising and championing the use of the tools available via e-CASS.
· Work in consultation with customers to support the protection of their business by maximizing purchasing margin.

To attend regional training events/exhibitions, which include potential evening events and overnight stays.
· Apply judgment, planning and discretion to manage, grow and recruit new customers whilst maintaining and strengthening relationships with existing customers.
· Work with the Head of Sales to deliver performance improvements identified in accompanied sales visits.
· Timely execution of all journey plans, and administrative tasks and full utilisation of business and CRM tools.
· Report to the business those areas of concerns/new ideas identified by you whilst in call or as discussed with customers. Good knowledge of the commercial and supply chain drivers of the pharmaceutical market and the ability to translate these into customer-specific proposals and propositions.
· Strong sales, communication, and planning/prioritisation skills.
· Sound commercial judgment, influencing and negotiation skills.
· IT literate across Microsoft office / PMR / CRM systems.


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