1st Line Support Engineer

1 month ago

Kettering Northamptonshire, United Kingdom DigiTech Resourcing Full time

1st/First Line Support Engineer Hybrid - Kettering
£After a successful 2023 and with plans to onboard multiple new clients in the coming months, they are seeking multiple 1st Line Support Engineers to join the team.

Provide assistance to users through phone, in-person interactions, email, or by utilising a ticket management system.
Offer support for computers, laptops, tablets, switches, smartphones, and various applications.
Conduct trend analysis to aid in the identification of problems.
3+ years of experience in a 1st Line Support position.
~ Experience with 365, AD, Group Policy, Windows, ITIL, DHCP, DNS.
~

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