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Loss Adjuster

4 months ago

London, United Kingdom Charles Taylor Full time

Charles Taylor Adjusting is one of the leading international loss adjusting businesses. We focus on commercial losses and claims in the aviation, energy, marine, property, casualty and special risk markets, many of which are large and complex in nature. These include onshore and offshore energy claims, maritime casualties, aircraft losses, large infrastructure claims and financial lines losses.

For more information, please visit

The Role

Loss adjusters have the job of thoroughly investigating a claim, determining if payment is warranted, negotiating a financial settlement, and authorising payments to the Insured. Once the Insured makes a claim on their insurance policy, you will first investigate the claim in order to determine if the claim is legitimate and whether the policy covers the damage/loss. 

Key Responsibilities
  • To perform a loss adjusting function for all claims and develop existing skills to assist with other areas of loss adjusting as required. This will involve: - 
    • Receiving and acknowledging new instructions from clients; 
    • Undertaking site visits, meeting with Insurers, Reinsurers, Brokers, Claimants, Insureds and other interested parties predominantly in the UK and possibly Europe; 
    • Preparing reports and e-mail advice commenting in detail on all aspects of the claim, reviewing policies and contracts and planning and recommending future actions; 
    • Instructing and controlling third party experts and others as necessary; 
    • Communicating regularly with all interested parties, calculating and approving payments, and other communications 
    • Calculating and agreeing settlement of claims and preparing accurate final reports.
  • To assist in and develop the effective marketing of Charles Taylor adjusting including: - 
    • Developing working relationships with existing Clients; 
    • Helping to identify and plan approaches to new Clients; 
    • Assist others with their marketing functions; 
    • Assisting in the preparation and delivery of presentations to Clients 
    • Hosting and attending social events; 

Required Skills

  • 2-5 years experience as a loss adjuster
  • Preferably, post qualification experience desirable but not mandatory
  • Excellent communication skills both verbal and written
  • Good team player also ability to work independently
  • Strong interpersonal/people skills
Why join Charles Taylor?

We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work. We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business.

We are very committed to ensuring our people are given continuous learning and development. As well as structured induction programmes and job training, we provide study support for relevant professional qualifications and have a Core Learning & Development Curriculum.

Equal Opportunity Employer

Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.

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