Travel Co-ordinator

Job Title: Travel Co-ordinator £28,000 - £33,000 (DOE)
An exciting opportunity has arisen within Charles Taylor's Travel and Repatriation Team.
We are currently seeking a Travel Coordinator to join our Travel Unit and play a crucial role in organising and managing complex global repatriations.
Working closely with various stakeholders including Technical Travel Co-ordinators, Case Handlers, Medical Teams, Airlines, Transport Suppliers and Security Risk Teams, using a range of systems, and booking tools to support you.
Apply for Medical clearance in accordance with IATA guidelines and specific airline regulations, time limits and operating hours.

Working closely with our in-house medical team when completing Medif forms to achieve this.

Coordinating and arranging for suitably qualified medical escorts to accompany patients' home, while also factoring in airline scheduling and availability, medical clearance requirements and case by case fit to fly assessments.
Check the requirements and assist our bank staff in applying for relevant visas.
Assess the security risk level recommendations throughout the transfer with the support from our partner Solace and the risk managers.
Escalating where required within the parameters of our security and risk policy.

Adhere to airport security requirements - Informing Airport departures & security teams that our medics will be transporting medical equipment and medications through the airport as required.
Support Technical Travel Co-ordinators with making road, rail, and accommodation bookings.
Support Senior Air Ambulance Co-ordinators with Ground and Air Ambulance bookings as required.
Support Technical Travel Co-ordinators in ensuring all systems are kept up to date with relevant traveller/airline information.
It is essential that the candidate has a good understanding of travel insurance, travel organisation and geography.
Excellent organisation and planning skills with exceptional levels of pro-activity
Excellent command of the English language both written and verbal.
Willing to develop through regular coaching, performance appraisals and self-discovered learning.
Must be able to develop strong working relationships with our internal teams, bank of medical escorts and third-party suppliers.
A background in business travel, including managing urgent, quick turnaround trips and last-minute reissues - with a strong understanding of the demands typical in comparable industries such as marine and offshore sectors.
We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
By living our values every day when we come to work, we deliver better results for the world of insurance.
CARE: We are compassionate and human
We provide a comprehensive training and onboarding programme for all new staff. This programme is the start of a learning journey which involves regular coaching, feedback and skill development. Our investment in you allows you to grow and progress for the longer term. For this reason, if you are in possession of a visa please note that we will be unable to consider you for one of our positions if you have less than 18 months remaining on your visa. If you have less than 18 months remaining on your visa, we may still consider you for one of our roles if you can provide one of the following:

Clear evidence of family ties that would go on to provide you with the eligibility to extend your visa.
Clear and current evidence that you qualify for a visa extension under the UK immigration laws and can also provide supporting documentation of this.