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Head of Social Media and Digital Content
4 months ago
Reporting to the People Director, the Head of Internal Communications will have full accountability for the delivery of a comprehensive communication and listening strategy for the Group. The Head of Internal Communications will play a key part in the development of our culture in support of delivering successes in both the commercial and operational aspects of our business.
We’re the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969.
celebrating diversity and committed to a culture of inclusion and belonging. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Lead the design, development and implementation of internal communications and engagement strategy and execution, across all Group audiences.
Support BAU comms across a wide range of communication channels, including digital, print, broadcast, website, video and film.
Lead a team of experienced internal communicators, currently a team of four, in a way that develops high performance.
Ensure that the team of internal communicators support each of our Group Brands EVPs, whilst maintaining a view of the Group Wide picture at all times.
Ownership of our Employer Brands, ensuring we can effectively attract and retain colleagues to our brands through measurement and evolution in line with each brands EVP.
Partner, provide guidance, and act as a sounding board and source of communication expertise for senior leaders, people leaders and key workstreams, to deliver high quality creatively strong content and messaging.
Be an advocate for the Group People Strategy and the Internal Communications Strategy, ensuring leaders understand the strategy and plan, working proactively with senior executives, business leaders and stakeholders to embed the business strategy and vision.
Own the development and measurement of our Employer Brands across the Group, offering insights and adopting an approach of continuous improvement
Lead and oversee our change programmes, ensuring we are embedding required behaviour change through our internal communications, with a particular focus supporting our leaders to deliver the desired outcomes within their own teams.
Lead and develop a team of communicators, ensuring they are delivering high-quality work across their roles and projects, and providing opportunity for stretch and development.
Work within project groups when needed, to ensure that high impact communications and projects are supported from concept phase to delivery.
Initiate and create innovative employee communications content with a multi-channel approach that offers impact and value for money.
As part of your role, support the business' crisis communications efforts as required. Work closely with PR & social media leads to tackle any issues and repurpose news content for different audiences.
Lead on the delivery of our financial results announcements, including supporting the Group CEO and CFO in managing the recording, broadcast and Q&A with our shareholders and analysts
Significant experience working within a Communications function in a leadership role.
Strong experience in professional services, financial or corporate communications function - either in an in-house or agency capacity or both
Uses creativity and fresh thinking to continually improve internal communications strategy
Ability to engage with leadership teams and senior stakeholders, establishing rapport and trust to successfully establish credibility in the role of expert adviser providing counsel and guidance
Develops strong networks with individuals and drives a collaborative approach across functions
Entrepreneurial, responsive and delivery-focused - able to turn around quality work swiftly and get things done and resilient to changing needs and evolving plans
Excellent writer with exceptional interpersonal and communication skills.
Company Car or Car Allowance
Excellent salary plus company bonus, plus extensive benefits package
Progression and Development opportunities to grow your skills
A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell)
Generous holiday allowance – the time you need to rest and relax and the longer you’re with us, the more time you’ll get Opportunity to purchase additional holidays each year
Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member
Access to a range of high street & online discounts from: Discounted Gym and Cinema memberships to help you unwind
Group Pension Scheme
Group Sharesave Scheme
Life Assurance & Company Sick Pay
Full comprehensive training
