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Relationship Manager Full Time Permanent

2 months ago

Reading Berkshire, United Kingdom eCapital Commercial Finance UK Full time

Interested in becoming a valued member of our Operations team here in Reading within one of the fastest growing companies in the Invoice finance sector? eCapital has been on a mission to change the way small to medium-sized businesses access the funding they need to reach their goals. We know that to survive and thrive, businesses need financial flexibility to quickly respond to challenges and take advantage of opportunities, all in real time. Companies today need innovation guided by experience to unlock the potential of their assets to give better, faster access to the capital they require.

Seek opportunities and determine effective strategies to manage the risk; prolonging the life of the clients facility.

Undertake monthly portfolio reviews with your Client Manager ensuring a “deep dive” approach in reviewing client performance in conjunction to Risk.
Drive your team’s performance (with Line Management of Client Manager) as per the Company and individual targets outlined to you as part of your continued development plan and 1:1 meeting.
Where required, be able to review and analyse all data; including but not limited to, all book debt documentation, client or debtor contracts, financial information, including management accounts and Cashflows to make a determination on the risk levels associated with the client.
Client Complaints – Proactive management of client complaints ensuring they are escalated through appropriate channels or where applicable as per UK Finance complaint policy.
Funding & Fee Negotiations – Client retention is at the heart of portfolio management. You will be required to have a thorough understanding of eCapital CF client legal documentation
Have a knowledgeable, careful, and intuitive risk expertise approach in which to identify and maintain considered and appropriate risk recoveries or exit strategies for each client on behalf of eCapital CF.

5000 fastest growing private companies
‍♂️Friendly and welcoming team with various social events throughout the year
Career development and option of obtaining professionally recognised qualifications from UK Finance
️Starting on 25 days holiday, service related additional leave and “feel good days”
Competitive pension, death in service benefits and annual bonus scheme
❤️‍ Private healthcare with GP service, optical, dental and wellbeing support
Unit Incentive programme (subject to eligibility)
Previous experience within the Invoice Finance/discounting Industry - essential
Although not essential, English and Maths at grade A-C/9-4 would be preferred
Commercially driven, customer centric with practical and intuitive risk awareness
Ability to undertake numerical analysis and financial interpretation

Creative thinking

Full driving licence is required
Our hybrid policy is 4 days a week in the office, 1 day from home

Equity, Diversity, and Inclusion
We are an equal opportunities employer and care about creating working environments and cultures where every individual can feel safe, a sense of belonging and is empowered to achieve their full potential.
We are proud of our collaborative and diverse teams, working together across a mix of different nationalities, ages, accents, race, culture, religion, visible and invisible disabilities, neurodiversity, sexual orientation, gender identity, physical appearance, political opinion, those with caring responsibilities as well as coming from a variety of different socio-economic circumstances and other different personal characteristics and experiences.