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Manager-Account Manager
2 months ago
Client Account Manager
Birmingham, hybrid
Up to £35k base + bonus
We are working with one of the fastest growing scale-ups in the UK who provide an innovative language, translation and interpretation SaaS platform within the Healthcare, Social Care and Local Authorities space.
As a Client Account Manager, you will support the account management process helping to expand the adoption of their solution within the NHS, Local Authorities, Charities and other organisations in the UK.
Drive the post-sale experience to ensure successful account setup, implementation, training, adoption, and ongoing account review and modification.
Build meaningful long-term relationships with existing customers ensuring they maximise service offering throughout the entire customer lifecycle.
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
Provide training and onboarding support whenever necessary.
No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
