Account Handler Commercial Insurance

2 weeks ago


United Kingdom Towergate Insurance Full time

Commercial Insurance Account Handler – Warwick
Are you someone who thrives in the Insurance Industry? We’re on the hunt for a talented Insurance Commercial Account Handler who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. So, what does the role of a Commercial Account Handler here involve?

This role will be made for you if you love fostering relationships and offering a comprehensive service to commercial clients to find the right Insurance products to fit their needs.

Our Account Handlers are excellent at quoting and placing cover when instructed, inviting and binding renewals, dealing with mid-term adjustments, broking client requirements within the insurance market and providing assistance in all areas for your Account Executives, when appropriate.

You will work independently and manage client requirements within the scope of a busy client book that spans all business sectors and classes of commercial insurance. Manage a portfolio of SME clients across all general commercial lines including renewals, MTAs and general enquiries.
Support your Account Executive in all areas of managing the client accounts (client premiums in excess of £5k).
Handle any complaints in accordance with company procedures and regulatory requirements.
Conduct learning, training and assessment exercises in accordance with the individual T&C scheme applicable to you. What experience does our Commercial Account Handler need?

It’s essential that you have some insurance experience gained ideally in a broking environment and within commercial lines as you will be offering a complete commercial lines experience to existing customers. Strong account handling experience within personal lines would also be considered. It would be a bonus if you have experience using Acturis and any relevant qualifications, although we offer plenty of opportunity to gain these once you join us.


Next, we need you to be proactive, analytical, use your initiative and show us your entrepreneurial spirit to identify opportunities to retain and grow our business.
This is an office based role, at least until probation is passed, i.e. at least 6 months, following which hybrid working can be discussed. Holiday entitlement of 26 days plus bank holidays
~ Opportunity to progress your career across the entire Ardonagh family
~ Pension scheme for when you feel it’s time to retire
~1 days paid volunteering day to give back to our communities
~ Ardonagh Community Trust (ACT) - Raising funds for charity with donation matching in your local community
~ The diversity of brands and breadth of products and solutions for our customers brings huge opportunity. These will include verifying your recent employment, address, credit history and a standard criminal record check.

We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.



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