Project Lead

4 weeks ago

London, United Kingdom STRAT7 Jigsaw Full time

We are looking for a Project Lead to join our team in London. You will get to work on our largest client account, a leading US financial company. We carry out a range of diverse projects with this client, some ad hoc and semi-continuous. Our single largest project is a large-scale international mystery shopping project.
Ideally, you are an associate director who is keen to experience life in a successful, busy agency, helping support senior and more junior colleagues on critically important projects for our largest and most important client account. You are a creative thinker, and keen to progress in your career.


supporting the two senior directors who work on a large-scale international mystery shopping project (LIF) and supervising a junior support executive
Getting involved in and ultimately taking a lead in other semi-continuous projects for the same client.

Activity on the LIF project fluctuates – there are intense, busy periods when your time would be 100% allocated to the project. Typical tasks would involve regular email and video conference contact with our NY based client, liaising with the project team and external (foreign language) consultants who support us, setting quotas for interviews, overseeing data quality and back-end analysis (typically in excel) and production of PowerPoint reports.

You would also be required to support the team on two other semi-continuous projects (both quarterly). One is with another team at the NY office (panel interviews with US consumers), while the other is more a competitor intelligence piece where we assess our client’s products vs competitor products. For both, you would have the opportunity to take a lead role from beginning to end for each wave (set-up, project management, back-end reporting).

Initial liaison / set-up meeting with the client where we agree the project scope (typically end of March)
Joining and ultimately leading weekly video calls with the client and the Jigsaw project team
Working closely with the project team and our partner agencies (database provider and three market research call centres) and our temporary foreign language staff
Overseeing data quality, checking some of the excel databases
Overseeing an AI program which helps us shortcut some of the data quality checking
Overseeing and monitoring the interviewing progress and supporting the call centres when they have issues
Checking interview data quality
Back-end analysis (responding to client analysis requests)
Ensuring projects happen on time i.e. planning resource ahead, lining up external suppliers
Overseeing back-end analysis and PowerPoint reporting


You will have worked in a market research environment, ideally with hands on experience in supporting/managing large tracking studies within the finance sector.

Track record in running large scale quantitative projects – multi-country, continuous or semi-continuous tracking ideally
Strong project management skills
A creative thinker – always pushing to think of new and interesting ways to improve project processes
Interest in adopting new technology and tools to automate and speed up manual processes (working with Jigsaw developers)
Strong Excel skills – able to write formulae and create pivot tables
Languages (other than English) would be a bonus, rather than a requirement


Jigsaw has a hard working but supportive culture where our senior team are given a high degree of responsibility, autonomy and flexibility. 25 days holiday plus UK bank holidays (our office also shuts between Christmas and New Year)
~A contributory group personal pension scheme, to which we contribute 4% of Qualified Banded earnings for each team member’s gross salary
~ Salary sacrifice and season ticket loans
~ A Westfield Health cash plan
~ Life assurance scheme at 4 x salary
~ Discretionary bonus scheme
~ Flexible, hybrid working options.


1st Stage – 1 hour – virtual
5 hour – case study + interview in our Office at Covent Garden
STRAT7 is an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for research. Our commitment to inclusivity is not just about race and gender identity, but also age, disability status, sexual orientation, religion and many other parts of one's identity. All of our employee's points of view are key to our success, and inclusion is everyone's responsibility.

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