Technical Support Engineer

3 weeks ago


Preston Lancashire, United Kingdom Principle Full time

Please note: Due to the location of the company's data centre; candidates MUST already live within a sensible commutable distance of Preston, Lancashire. Relocation is NOT an option

** Candidates requiring relocation and/or visa sponsorship CANNOT be considered **

The role: Technical Support (Linux / cPanel / Hosting)

Business: Web Hosting

Contract: Permanent, full-time, Mon to Fri 0900-1700 - fully onsite

Salary: £28k to £31k basic + benefits

Location: Near to Preston, Lancashire (PR7 postcode)

Snapshot of the role:

  • Assisting clients with level 1 & 2 support requests via email/help desk, telephone in relation to services provided.
  • Assessing and responding to alerts from our internal monitoring system.
  • Troubleshooting client or server issues, log file analysis, etc.
  • Guiding and advising clients on how to independently accomplish requested tasks.
  • Carry out job duties in line with company procedures relating to ISO 9001 and ISO 27001.

Required Skills:

  • Experience of working in a root Linux environment via command line.
  • Knowledge of the underlying principles of web hosting services in a Linux environment (web, email, SSL, DNS and IP addressing, firewalls/security).
  • Experience with software management in Linux (installing/upgrading RPM’s, software compiles).
  • Excellent communication skills (email, phone, face to face) when dealing with clients, colleagues and management

Desirable Skills:

  • Experience of cPanel software at a root/command line level.
  • Scripting knowledge (PHP, Perl, Bash/Shell, etc).
  • Knowledge of TCP/IP, networking, etc.
  • Virtualisation experience.

The next step:

Apply today with CV or LinkedIn profile for immediate review. All communications will be treated in the strictest of confidence by Dan at Principle.



  • Preston, Lancashire, United Kingdom The Engineer Full time €55,345 - €60,326

    Mission Systems Technology Lead Engineer Mission Systems Technology Lead Location: Warton / Hybrid - We offer a range of hybrid and flexible working arrangements. Define and lead Mission Systems research activities aligned to technology road maps, including architectures, concepts, designs and requirements in collaboration with internal and external...


  • Preston, Lancashire, United Kingdom The Engineer Full time

    Job title: Autonomous Mission Management Systems Development Engineer Location: Warton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. What you'll be doing: As a member of the Systems Development team, you will be responsible for the development of the...


  • Preston, Lancashire, United Kingdom The Engineer Full time

    Job title: Autonomous Mission Management Systems Development Engineer Location: Warton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. What you'll be doing: As a member of the Systems Development team, you will be responsible for the development of the...

  • Technical Manager

    2 months ago


    Preston, Lancashire, United Kingdom TRS (Technical Recruitment Solutions) Full time

    Technical Manager Bamber Bridge (Lancs)£50,000 + benefits Are you an experienced technical or product specialist with a manufacturing background? Looking for the next step up, to a more strategic and influential role? This job will tick those boxes and more besides. I'm working for a well-known heat pump distributor that has a solid customer base,...

  • Technical Manager

    1 month ago


    Preston, Lancashire, United Kingdom TRS (Technical Recruitment Solutions) Full time

    Technical Manager Bamber Bridge (Lancs) £50,000 + benefits Are you an experienced technical or product specialist with a manufacturing background? Looking for the next step up, to a more strategic and influential role? This job will tick those boxes and more besides. I’m working for a well-known heat pump distributor that has a solid customer base,...

  • Technical Manager

    1 week ago


    Preston, Lancashire, United Kingdom TRS (Technical Recruitment Solutions) Full time €50,000

    Technical Manager Bamber Bridge (Lancs) £50,000 + benefits Are you an experienced technical or product specialist with a manufacturing background? Looking for the next step up, to a more strategic and influential role? This job will tick those boxes and more besides. I’m working for a well-known heat pump distributor that has a solid customer base,...


  • Preston, Lancashire, United Kingdom National Nuclear Laboratory Full time

    Job Description for Mechanical Technical Support (RAP): There’s never been a more exciting time to be part of the nuclear sector. So, if you’re keen to excel in your chosen field, this is the place to do it. Technical Support are responsible for providing Engineering support to the Infrastructure Compliance Engineering team to assist in delivering...


  • Preston, Lancashire, United Kingdom National Nuclear Laboratory Full time

    Job Description for Mechanical Technical Support: There’s never been a more exciting time to be part of the nuclear sector. So, if you’re keen to excel in your chosen field, this is the place to do it. Technical Support are responsible for providing Engineering support to the Infrastructure Compliance Engineering team to assist in delivering expertise...


  • Preston, Lancashire, United Kingdom TRS (Technical Recruitment Solutions) Full time

    Technical Manager Bamber Bridge (Lancs) £50,000 + benefits Are you an experienced technical or product specialist with a manufacturing background? Looking for the next step up, to a more strategic and influential role? This job will tick those boxes and more besides. I’m working for a well-known heat pump distributor that has a solid customer base,...


  • Preston, Lancashire, United Kingdom TRS (Technical Recruitment Solutions) Full time €50,000

    Technical Manager Bamber Bridge (Lancs) £50,000 + benefits Are you an experienced technical or product specialist with a manufacturing background? Looking for the next step up, to a more strategic and influential role? This job will tick those boxes and more besides. I’m working for a well-known heat pump distributor that has a solid customer base,...


  • Preston, Lancashire, United Kingdom National Nuclear Laboratory Full time

    Job Description for Mechanical Technical Support: There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career. We’re an organisation that’s...


  • Preston, Lancashire, United Kingdom BAE Systems (Powersource) Full time

    Job title: Engineer - Technical Author Location: Barrow-in-Furness Salary: Negotiable dependant on experience What you'll be doing: Undertaking authoring and illustration tasks to produce Training Aid Books (TAB) and Composite Diagrams (CD) required to construct procedural documents for all classes of UK submarines, both in-service and future...


  • Preston, Lancashire, United Kingdom National Nuclear Laboratory Full time

    Job Description for Mechanical Technical Support (RAP): There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career. We’re an organisation...


  • Preston, Lancashire, United Kingdom BAE Systems (Powersource) Full time

    Job title: Engineer - Technical Author Location: Barrow-in-Furness Salary: Negotiable dependant on experience What you'll be doing: Undertaking authoring and illustration tasks to produce Training Aid Books (TAB) and Composite Diagrams (CD) required to construct procedural documents for all classes of UK submarines, both in-service and future...


  • Preston, Lancashire, United Kingdom Reed Engineering Full time

    Technical Sales Engineer Annual Salary: £30-40k (dependant on experience) Location: Preston Job Type: Full-timeWe are looking for a Technical Sales Engineer to promote, sell, and expand Industrial Power Tools product range within the UK and Europe. The role involves developing strategies and supporting their implementation to grow a specialist...

  • Support Engineer

    1 week ago


    Preston, Lancashire, United Kingdom Expleo Technology Full time

    Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We help businesses harness unrelenting technological change to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. We require a...

  • Support Engineer

    1 week ago


    Preston, Lancashire, United Kingdom Expleo Technology Full time

    Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We help businesses harness unrelenting technological change to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. We require a...

  • Support Engineer

    2 weeks ago


    Preston, Lancashire, United Kingdom Expleo Technology Full time

    Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We help businesses harness unrelenting technological change to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. We require a...


  • Preston, Lancashire, United Kingdom Reed Full time

    Technical Sales Engineer Annual Salary: £30-40k (dependant on experience) Location: Preston Job Type: Full-time We are looking for a Technical Sales Engineer to promote, sell, and expand Industrial Power Tools product range within the UK and Europe. The role involves developing strategies and supporting their implementation to grow a specialist...


  • Preston, Lancashire, United Kingdom CV Technical Full time

    Multiskilled Maintenance Engineer Preston Days, Mon-Fri, 08:00-16:30£40,000 We are looking for a motivated Multiskilled Maintenance Engineer to join a market leading company in their respective field. Reporting directly to the maintenance manager you will be a key member in ensuring the production facility is kept running. You will be involved in all...