Temporary Work Manager

3 weeks ago


United Kingdom Service Care Solutions Full time

Full Time
Temporary

We are currently searching for a prospective Income Manager to join a team based in Glamorgan, on a full time temporary basis with an initial contract period of 3 months. The Income Manager will lead the Income Management service, undertaking full line management responsibilities and providing direction to the team.
Previous experience within a similar role, within Income Collection / Arrears Management, preferably within a Housing environment
Knowledge of IT processes, including Word and Excel
Appropriate experience of income management and recovery
To lead the Council's Housing Income Management and Money Advice Service ensuring the service is fully staffed and operational
To be undertake full line management responsibility for the staff in the Councils Housing Income Management and Money advice Service. Responsible for maximising the Councils housing related income whilst ensuring a sensitive and sympathetic approach to tenants in genuine hardship
To deliver an effective debt monitoring and management service
To deliver a high quality, effective and confidential Money Advice Service
To contribute fully to the delivery of all Housing Services particularly in relation Housing Income Management
To contribute fully towards the Council's Core Objectives and Housing & Building Services Plan
Undertake all aspects of income recovery, including: arrears notification and advice to tenants, making agreements for repayment, and monitoring cases
Manage a complex caseload and initiate legal action for debt recovery
If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)



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