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Senior Applications Engineer

4 months ago

Salisbury Wiltshire, United Kingdom DXC Technology Full time

About DXC

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s extensive partner alliance and independent status allows us to build strong vendor relationships.

At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto, it’s something we strive towards constantly through our work. Every day we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world’s leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting situations.

We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we have a variety of training, support, and tools available to aid in your continual personal and professional development. Our ongoing goal is to drive innovation and modernise operations across the board, which includes furthering the skills of our colleagues. At DXC, building a better you, builds a better us.

About the role

The purpose of a Senior Applications Support Engineer is multifaceted and crucial for maintaining efficient software operations. Senior engineers specialize in handling complex technical issues, act as subject matter experts, perform root cause analysis, communicate effectively with clients, and drive continuous improvement. Their expertise ensures reliable services and client satisfaction within an organization.

Key Accountabilities and Responsibilities

  • Provide technical support and assistance to end users of software applications.
  • Troubleshoot and resolve complex issues with software applications, using advanced debugging techniques and tools.
  • Design and develop the software system architecture and infrastructure, ensuring high performance, scalability, and security.
  • Lead and manage the code migration process across environments, ensuring continued and synchronized functionality.
  • Supervise and coordinate the application support team, assigning tasks, setting deadlines, and monitoring progress.

Skills, Experience and Knowledge

Must have:

  • Support a team of software engineers in the development of software products and solutions, providing guidance, code reviews, and technical support.
  • Collaborate with cross-functional teams to define project requirements, ensuring the successful delivery of software projects.
  • Assist in the professional growth and mentorship of team members through regular feedback, coaching, and career development planning.
  • Contribute to the execution of the software engineering strategy, participating in strategic discussions and technology assessments.
  • Manage project tasks and assignments, helping to prioritize and plan work to meet project goals.
  • Monitor project timelines, resource allocation, and budgets to ensure efficient project execution.
  • Proactively identify and mitigate project risks, working to resolve issues as they arise.
  • Promote a culture of innovation, collaboration, and continuous learning within the team.

Basic Qualifications

  • Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role year of experience in software engineering.
  • Proficiency in 1 or more software languages and development methodologies.
  • Strong programming and debugging skills.
  • Some prior experience in a leadership or mentoring capacity.
  • Familiarity with software development methodologies and best practices.
  • Good communication and teamwork skills.
  • Willingness to learn and grow in a leadership role.
  • Strong organizational and time management skills

Other Qualifications

  • Relevant certifications or training a plus

Investment In Training and Development

  • We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications.
  • We’re developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term.

Our Culture

  • Here at DXC we support with care and compassion, and we are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do.
  • We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders.
  • We aspire to be recognised for our innovative and modern thinking approach.

Employee Benefits

  • As part of our competitive remuneration package, flexible benefits are available. There is an option to “flex up and down” on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.
  • You will also have access to ‘Perks at Work’, a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more
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