Quality and Assurance Lead

1 month ago

Milton Keynes Buckinghamshire, United Kingdom East West Rail Full time

Quality and Assurance Lead

Application Deadline: 31 May 2024

Department: HSSQ

Employment Type: Full Time

Location: Milton Keynes

Description

A little bit about us: East West Rail is an infrastructure programme linking communities between Oxford and Cambridge. The area is currently let down by a lack of transport choices, and we have a once in a generation opportunity to fix that - improving prosperity for people and places along the way.

East West Railway Company (that's us) was created by
the Department for Transport (DfT) to oversee the delivery of East West Rail
from construction through to wheels in motion, making sure the railway comes
together in the right way.

Role Summary: Working in the Quality & Business Assurance Team, this role is key in building and maintaining confidence and trust with EWR (East West Railway) Co internal and external stakeholders.

The Quality and Assurance Lead will support a range of assurance activities, including government reviews and audits, and with organisations such as IPA, GIAA. The role will facilitate efficient delivery of the programme and aim to provide early identification and mitigation of assurance and risk exposure. Interacting with stakeholders directly or via governance forums such as the Audit and Risk Committee and internal compliance and assurance panels.

Responsible for the integration and implementation of the governance and assurance principles across business management, people, and systems. The role interacts with all areas across the organisation and requires a strong understanding of the organisational structure as well as the programme strategic outcomes.

Team dimensions: Reporting to the Quality Management Executive as part of the Quality and Business Assurance Team

Key Responsibilities
  • Strategy implementation to deploy and integrate Quality and assurance activities across EWR Co
  • Responsible for developing and maturing excellent customer relationships across the business.
  • Building positive relationships with key internal stakeholders providing assurance and auditing activities across the 3 lines of assurance (e.g. Finance (Internal Audit), Quality (Management System Audits), Programme Controls, Functional Assurance leads)
  • Demonstrable experience of facilitating and driving Continuous Improvement, utilising Business Change and Quality Management tools & Principles
  • Engaging communication, presentation and influencing skills;
  • Drive continuous improvement culture and behaviours in line with our mission to share openly, learn quickly and think differently to enable effective decision making
  • Support the Business Transformation Team to implement change in the organisation when required
  • Supporting the adoption of modern digital tools and solutions to support business outcomes
  • Development of processes in appropriate tools (Visio, Sparx, etc.) and publication of associated documentation held in the Integrated Management System (IMS);
  • Providing guidance and advice to authors on the IMS Workflow review and approval system and input into its on-going development and improvement.
  • Supporting the Professional Homes and Communities in creating and updating content in the IMS, both in documents and SharePoint pages.
  • Supporting the Quality team in identifying and filling process gaps
Skills, Knowledge and Expertise
  • Demonstrable experience in:
- Assurance and the 3-lines model

- Supporting the closure of assurance actions in a timely manner

- Quality Management

- Business Improvement

- Stakeholder engagement and communication

- Input into development of policies and standards, which contribute to an overall Quality
Management System / Integrated Management System

- Building strong relationships
  • Working collaboratively with a range of stakeholders
  • Drive effective reporting
  • Promoting excellent quality and assurance practices across the organisation
  • Supporting the Identification, reporting and management of challenges across the organisation, utilising the network you will build
  • Working in a complex environment such as a major infrastructure project or similar organisations with complex supply chains operating in a multi-stakeholder environment
  • Confidence in dealing with elevated levels of uncertainty and ambiguity in a constantly changing and challenging environment.
Benefits

What we offer:
  • Competitive base salary
  • Up to 12% employer's pension contribution
  • 36 days holiday a year (including bank holidays) + up to 2 days to buy
  • Life assurance
  • Employee Assistance Programme
  • Perks platform with hundreds of discounts and freebies
  • On-the-spot and annual awards
  • Advanced learning and development programmes
  • Flexible working opportunities
  • Enhanced family-friendly policies
  • Exceptional IT tools
EWR Co strives to embrace a flexible working environment, where a degree of flexibility is maintained to accommodate both the needs and preferences of employees and what is required to achieve business objectives. EWR Co will always work with any individual to assess and accommodate an individual's work life balance and style.

Diversity and inclusion: To discover the best solutions, it's important we embrace diversity of thought. That's why we aim to ensure our colleagues feel included, engaged, and valued. Inclusiveness is not a buzzword, but a way of being. Our approach to diversity is simple - a workplace where everyone is welcome, and everyone is encouraged to be themselves. It helps fuel our innovation and connects us with the customers and communities we serve.

If you want to connect lives and unlock the future, then we'd love to hear from you #J-18808-Ljbffr

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