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Sales and Membership Manager

2 months ago

Milton Keynes Buckinghamshire, United Kingdom Snozone Full time
Company Description

Snozone operates three indoor real snow centers in Madrid, Yorkshire, and Milton Keynes. Our venues offer a wide range of activities for skiing, snowboarding, and family sledging fun. We also own and operate two fully licensed restaurants, the "Alpine Kitchen" adjacent to our slopes. Additionally, we have meeting rooms and private dining options at our venues and excel in offering teambuilding activities for business groups, facilitating product launches, celebratory dinners, and hosting children's parties. Snozone has an industry-leading educational program that supports the school curriculum and offers accreditation for the Duke of Edinburgh Bronze Award. We are three-time winners of the UK School Travel Awards for Best Sporting Venue and are passionate about offering sports for all, including accessible snow sports through partnerships with disability organizations. We operate with 100% renewable energy and have reduced our carbon footprint significantly through focused management practices.

Role Description

This is a full-time on-site role as a Sales and Membership Manager located in Milton Keynes. As a Sales and Membership Manager, you will be responsible for overseeing the sales and membership functions of our organization. Your day-to-day tasks will include developing and implementing sales strategies, managing customer relationships, driving membership growth and retention, and overseeing the sales team. You will work closely with cross-functional teams to identify opportunities, develop sales initiatives, and ensure exceptional customer service.

Qualifications
  • Proven experience in sales or membership management
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to analyze data and make data-driven decisions
  • Customer-focused mindset and ability to build strong customer relationships
  • Knowledge of the sports and leisure industry
  • Experience in developing and implementing sales strategies
  • Proficiency in using CRM software and sales analytics tools
  • Ability to work collaboratively and effectively in a team environment

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