Key Account Manager

4 weeks ago


Bradford, United Kingdom Arc Recruitment Full time

My client is an ambitious business with a passion and desire to constantly evolve to stay ahead of chosen markets. As one of the UK's leading manufacturers and distributors of flooring and houseware products, my client also have a growing profile in the home interiors market focused around sustainability and recycling. The Role As an Account Manager, we are looking for an individual that has:

  • Proven ability to identify and reach sales and profitability targets
  • Ability to identify and act upon new areas for growth and increase sales, maximising sales and margin opportunities.
  • Communicating to clients clearly and addressing their needs
  • Negotiating and closing business contracts with existing and new clients
  • Delivering sales pitch to prospective clients
  • Preparing and presenting business and account updates to the company’s management and clients
  • Monitoring the budget of the client, explaining costs or expenditures and discussing new terms if necessary
  • Ensure clients are given the highest customer service levels
  • Contributing information to sales strategies by assessing current product results, monitoring competitive products, assessing needs to be filled and analysing customer reactions
  • Ability to act on customer feedback and provide meaningful solutions
  • Working knowledge of relevant software, including spreadsheets and CRM
  • Confidence and ability to deal with high-end clients and important stakeholders
  • Onboarding new clients and develop working relationships
  • Coaching and supporting team members to help them meet company goals
  • Keeping documentation and records of client interactions
  • Developing surveys and obtaining client information
  • SKU management: generate recommendations for new product additions and product deletions and create data for new product submissions.
  • Establish a working relationship with all internal colleagues (Design, Merchandise, Operations & Production)
  • Attend and participate at National and Regional Conventions/Shows.
  • Travel may be required.
Experience & Competencies:
  • Intermediate to advanced level proficiency in the following areas: Microsoft Office Suite (inc strong Excel skills).
  • Excellent oral, written, and interpersonal communication skills.
  • Strong analytical skills to interpret/adapt system procedures or operating concepts to fit new situations.
  • Ability to conceptualise, organise and execute new initiatives.
  • Proven account management skills.
  • Strong sales track record.
  • Strong organisational skills and attention to detail, willing to take the initiative.
  • Ability to prioritise and multitask in order to deliver desired outcomes within allotted time frames.
  • Creative thinker – innovative and visionary

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