Digital Adoption

4 days ago

City of London Greater London, United Kingdom i3 Full time

📢 Digital Adoption & Business Change Specialist – Permanent | City of London | 2–3 Days in Office | London Market | £ Competitive Salary A well-respected London Market insurer is looking for a Business Change Specialist to drive meaningful transformation across its digital solutions and operating environment. This is a fantastic opportunity to shape adoption, influence behaviours, and ensure technology truly becomes part of how teams work every day. If you have previous London Insurance Market or Financial Services industry experience , this role offers the chance to make a real impact in a forward-thinking, collaborative environment. What You’ll Be Doing Partnering with Product, Delivery, and L&D teams to design and deliver business change and adoption strategies Co-creating training, learning pathways, and enablement materials to support long-term adoption Working with business sponsors to evolve processes and workflows to maximise digital benefits Supporting teams to adapt their ways of working and decision-making Delivering clear, engaging communications to help users navigate change What You’ll Bring Essential: Previous experience within the London Insurance Market or Financial Services sector A strong background in digital adoption, change management, or business transformation Excellent stakeholder engagement and cross-functional collaboration skills Confident communication, facilitation, and storytelling capabilities Experience developing training, communications, or enablement content A pragmatic, creative approach with the ability to bring clarity in complex environments Why Apply? Join a highly regarded insurer with a strong reputation in the London Market Play a key role in shaping how digital solutions are embedded and adopted Work in a culture defined by collaboration, innovation, and empowered decision-making Hybrid working: City of London – 2–3 days per week in the office

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