Senior Events Planner
4 weeks ago
SENIOR EVENTS MANAGER, GUEST EXPERIENCE EFFECTIVE AS OF : ASAP
UK, WIMBLEDON OFFICE WITH REMOTE WORKING AS NECESSARY
TERM: PERMANENT, FULL TIME
Specialising currently in golf sponsorship (strategy, sales and activation), tournament promotion and management, PR and communications and destination marketing, the Performance54 team boasts unrivalled experience and is trusted by some of the world’s best-known brands.
The purpose of this Senior Events Manager, Guest Experience role is to lead on the delivery of guest experience elements of golf events contracted to Performance54, with a principal focus initially on the Aramco Team Series events internationally as well as other events according to the needs of the business.
The role reports to the Guest Experience Director EMEA and supports Guest Experience Directors in other global regions.
The Senior Events Manager, Guest Experience leads a team of guest experience staff principally based in the UK, but sharing resource with other regional teams according to the demands of the business. The role provides senior management, coaching and support to a guest experience team focussed on a group of events, to lead efficient and effective delivery of guest experience elements to a high standard.
The Senior Events Manager, Guest Experience must have extensive experience in managing event teams and stakeholders on large-scale, complex sports events. They must boast strong personal motivation and be comfortable working remotely and unsupervised, and have the ability to manage multiple projects simultaneously. Tasked with delivering core aspects of the event, and supported by senior Performance54 management, the role-holder must be comfortable managing a variety of stakeholder relationships, have the flexibility to travel internationally, and ability to work in different cultures.
Player, VIP, other stakeholder and staff accommodation
· Event-wide food & beverage offering
· Special events
· Clothing
· Other experiential elements according to the needs of the event and contract.
Strategy, Planning & Execution
· Lead the development, delivery and execution plan of guest experience elements of events
· Oversee and ensure project progress using designated project management tools
· Liaison with Operations team to facilitate any insurance, legal, health and safety obligations associated with special events
· Liaison with Marketing team to ensure integration into overall event strategy and direction
· Liaison with Commercial team to ensure alignment with commercial partners and sponsors
· Produce post event evaluation to inform future events.
Day to day coordination of the guest experience event delivery team
· Provide concise event status updates to client/ partner stakeholders in a timely and solution-oriented manner, via email and leading guest experience presentations in client update calls
· Produce proposals for events (visions, timelines, venues, suppliers, staffing, costing etc)
· LOCATION & TRAVEL:
The Senior Events Manager, Guest Experience will ideally be based within commuting distance of Performance54’s London (Wimbledon) office to facilitate at least 2 days a week in the office when not travelling.
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