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Dispatcher (Permanent)

4 months ago

Peterborough Cambridgeshire, United Kingdom Biffa Full time

Fixed term contract for 6 months
We are seeking a Traffic Dispatcher too effectively manage the day to day organisation of operations of the Depot through the allocation and basic routing of vehicles to ensure best in class service delivery to customers, ensuring health & safety standards are maintained, and ensuring environmental and O licence compliance. Supporting employee engagement, continuous improvement in productivity and quality of service provision.
Changing The Way People Think About Waste.
At Biffa, we love working with waste. 1 choice for business waste management.
Why it's an opportunity not to be wasted.
Call handling - liaising with customers and/or our internal call centres and Biffa drivers.
Liaising with Biffa's customer service department and/or direct with customers to resolve issues - including any hazards identified by drivers.
Administrative tasks and housekeeping.
Here at Biffa, we have a friendly, open, honest culture that's based on mutual trust and respect. Safety is our number one priority and we look out for each other. We listen to our employees and we care about what our employees think.
At Biffa, we encourage our people to take responsibility. You'll have a real opportunity to make a positive contribution to our business, our customers and to the communities in which we operate. We're committed to helping our people fulfil their potential.
Strong knowledge of the local area
Transport/Waste Industry experience
Exceptional communication skill with the ability to communicate in writing, on a one to one basis and via the phone with all levels including management, team members and internal/external customers
Computer literate - comfortable using business software and Microsoft Office Suite (specifically strong knowledge of Excel)
Pension Scheme
Discount Fuel Cards
Overtime
28 days holiday (including BH)
Cycle2Work scheme
Access to Biffa Perkz which gives you some great discounts as well as a wellbeing Centre which includes discounted healthcare plans
Life Assurance and Personal Accident Insurance Cover
Changing The Way People Think About Waste.
At Biffa, we love working with waste. 1 choice for business waste management..
Dedicated to diversity.
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.