Restaurant & Bar Manager

Found in: Jooble UK C2 - 2 weeks ago

Nottingham, United Kingdom Delta Hotels by Marriott Breadsall Priory Country Club Full time

Restaurant and Bar Managers at our Marriott Hotels enjoy a varied and very active role in providing our guests with memorable and unique experiences. As part of our family of associates you will be welcoming and hosting our guests across our Cast Iron and Grill Restaurant and Brew Bar.

This position is responsible for all the restaurant and bars operations, which includes all culinary, restaurant, beverage, and room service operations. Oversees guest and associate satisfaction, maintaining standards and meeting or exceeding financial goals. Develops and implements a business plan for restaurant and bars. Supervises daily Food and Beverage (F&B) shift operation and ensures compliance with all F&B policies, standards, and procedures. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Supervises Assistant Restaurant & Bars Manager and supports with the coordination of F&B Supervisors & Associates.

Candidate ProfileEducation and Experience
  • High school diploma or GED; 5 years experience in the food and beverage, culinary, or related professional area.
  • OR
  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the food and beverage, culinary, or related professional area.
Core Work ActivitiesManaging Day-to-Day Operations
  • Assists in the ordering of F&B supplies, cleaning supplies, and uniforms.
  • Supervises daily Food and Beverage (F&B) shift operation and ensures compliance with all F&B policies, standards, and procedures.
  • Supports and supervises an effective monthly self-inspection program.
  • Operates all department equipment as necessary and reports malfunction.
  • Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
Providing Exceptional Customer Service
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Serves as a role model to demonstrate appropriate behaviors.
Managing and Conducting Human Resource Activities
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Administers the performance appraisal process for direct report managers.
  • Conducts hourly employee performance appraisals according to Standard Operating Procedures.

Additional Responsibilities provide information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Analyzes information and evaluates results to choose the best solution and solve problems. Performs hourly job function if necessary. Extends professionalism and courtesy to team members at all times. Comprehends budgets, operating statements, and payroll progress reports. Performs other duties, as assigned, to meet business needs.

Management CompetenciesLeadership
  • Adaptability
  • Communication
  • Problem Solving and Decision Making
  • Professional Demeanor
Managing Execution
  • Building and Contributing to Teams
  • Driving for Results
  • Planning and Organizing
Building Relationships
  • Coworker Relationships
  • Customer Relationships
  • Global Mindset
Generating Talent and Organizational Capability
  • Organizational Capability
  • Talent Management
Learning and Applying Professional Expertise
  • Applied Learning
  • Business Acumen
  • Technical Acumen
  • Finance/Accounting

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise, and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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