Senior Executive Operations Officer

3 weeks ago

Perth Perth amp Kinross, United Kingdom Scottish Federation of Housing Associations Full time

Perth and Hybrid Working
Salary: Competitive Salary + Car Allowance
An opportunity to make a positive impact on peoples’ lives and community
Caledonia Housing Association is one of Scotland’s leading social housing providers and has been recognised as one of the top UK Housing Associations to work for, with the vision of providing “Homes and Services that make life better”. We are committed to providing high quality affordable housing, building new homes and transforming customer services, across the 8 local authorities in which we operate, employing approximately 200 staff.
Caledonia is a financially strong organisation with exciting opportunities ahead of us, so it’s a great time for someone looking for a career defining opportunity to expand their strategic leadership
This Executive Director of Operations follows a recent review of our Executive Structure, with the aim of enhancing the strategic capacity of Caledonia’s senior leadership team. The Executive Director of Operations will be responsible for strategic leadership and oversight of all aspects of housing operations, including: frontline customer service, housing management, property investment programmes, repairs and cyclical maintenance, support services, new build and regeneration projects.
You will collaborate closely with the executive team and our Management Board to develop and execute strategies that provide an exceptional customer service to over 5,600 social housing tenants and 2,300 home owners across Scotland, while increasing the supply of affordable housing and developing sustainable communities through significant investment, new build and regeneration programmes.
As an established strategic leader, you will bring experience of working directly with executive teams and management boards to support, shape and influence strategic decision making.
You will possess exceptional skills in leadership and strategy with experience of leading complex, multi-disciplinary teams to deliver business transformation and great customer service.
The Executive Director of Operations is a Hybrid Role, which means you will work flexibly from a range of sites including: working from home, at Caledonia Group Offices, or on a mobile basis to be near customers or assets.
As a Caledonia Housing Group employee, you will enjoy a fantastic range of benefits including:
• 36 days annual leave (increasing with service)
• Sector leading pension scheme, matched up to 12% by us
• FREE membership of a healthcare cash plan, including cover for dependents
• Generous executive car allowance
• Employee Counselling Service
• Enhanced benefits for maternity, paternity and adoption leave
Caledonia strives for equality of opportunity in all its activities and encourages applicants from all sections of the community.

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