Year in industry placement | Information Technology

Department Information Technology
The Immunocore Information Technology Service Desk Team is looking for an IT Service Desk Intern to join our team. The team is critical to the smooth and effective daily operations of all Immunocore colleagues and scientific equipment. This position will facilitate, implement, troubleshoot, problem solve and enhance Immunocore IT support systems and operational responsibilities.
The IT Service Desk Intern is responsible for assisting the IT Service Desk team in providing support to Immunocore employees with computer hardware and software issues and will work with end users directly.
The IT Service Desk Intern will be responsible for ensuring prioritisation and initial troubleshooting for all incoming incidents and requests. Over the course of the internship all IT systems will be involved, from networking and infrastructure, security, to AD/Azure Windows environment management.
Creating & administering user accounts, Exchange groups & equipment to strict deadlines.
Provide documentation/training, enabling end users to self-serve wherever possible
There will also be a project focus on refreshing company technology on-site enable the company to maintain workflows and an up-to-date working infrastructure. This will involve planning a roll-out to hundreds of end-users (and laboratories) with, but not limited to, laptops, peripherals, monitors, Scientific software.
Computing and IT, Cybersecurity, Data Science, or related discipline.
You’ll enjoy 25 days of annual leave (pro rata), pension scheme eligibility, and access to our active Sports and Social Club with subsidized events.
Please note this is a full-time position is based at our Abingdon, Oxfordshire office and contracted through a third party.
The application deadline is 09th January 2025, with phone interviews starting shortly after. Please only apply if you are currently undergoing a degree with a placement year (sandwich year).
IMCR) is a pioneering, commercial-stage T cell receptor biotechnology company whose purpose is to develop and commercialize a new generation of transformative medicines which address unmet patient needs in oncology, infectious diseases and autoimmune disease. Our leaders in R&D are internationally recognised as some of the biotech industry’s most successful drug developers. We are creating not just an environment where great minds can interact but an innovation powerhouse answering the big questions.
Focused on delivering first-in-class biological therapies to patients, we have developed a highly innovative soluble TCR platform. Our ImmTAX molecules underpin a new generation of precision engineered drugs that harness the immune system to treat a broad spectrum of diseases with high unmet medical need, including oncology, infectious diseases and autoimmune diseases.
At Immunocore, we recognize that our employees are our greatest asset. By embracing Science, Trust, Respect, Integrity, Diversity, and Entrepreneurship (STRIDE), we create an environment where collaboration thrives, ideas flourish, and transformative changes happen. We are dedicated to developing breakthrough therapies that transform patients’ lives, advancing medicine, and supporting one another in these pursuits.
As such, we are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, or any other characteristic protected by law.