Assistant Practitioner

3 weeks ago


StokeonTrent Staffordshire, United Kingdom IRIS- Networx Services Full time

Assistant Domestic Abuse Practitioner
£Permanent
As an Assistant Domestic Abuse Practitioner at our clients refuge in Stoke-on-Trent, you’ll be the first point of contact for their customers, external enquiries, referrals and admissions. You’ll work with their team in refuge to support customers and their children, making sure they remain safe and well.
This is a night role and you will work sleep-in shifts. 5 hours per week awake, and sleep at refuge for the remaining hours to make sure there is a presence on-site if support is required at night. To get an idea of the kind of hours you’ll be working, take a look at the attached rota. You might not start on the exact week, but it will give you an idea of the kind of shift pattern you will be working.
Manage referrals, carry out any necessary risk assessments and assign accommodation based on customer needs.
Make sure the safe accommodation service is secure and all health and safety standards are met.
Respond to any issues or emergencies to help both female and male customers.
Someone who is happy to work alone and comfortable during complex situations.
A flexible and adaptable approach to meet the needs of the customer and service.
Great time management and the ability to prioritise high risk cases.
Full UK driving licence and use of your own vehicle for work.
Be a catalyst for change and help them impact the way their region addresses abusive relationships.



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