Management - General Manager

5 days ago

Colchester Essex, United Kingdom Whitbread Full time

General Manager - Balkerne Gate Reporting to the Regional Operations Manager, our General Managers play a pivotal part in the success of the business. It’s all about creating a winning team... General Manager - Balkerne Gate Reporting to the Regional Operations Manager, our General Managers play a pivotal part in the success of the business. It’s all about creating a winning team and delivering the best service to our guests. It takes a great team to deliver a best in class restaurant experience, so you’ll… Be responsible for recruiting, onboarding and inducting any new team members. Inspire, develop and lead your management and team members, ensuring great retention. Maximise revenue opportunities through analysing sales figures and effective forecasting. Effectively manage all controllable costs and site P&L. Support the Regional Operations Manager in delivering long term business goals. Drive individual high performance through regular one to ones. Have an eye for detail and thrive in a high volume, fast paced environment. Show passion for the brand and ensure your team are equally as knowledgeable and confident around delivering the values Ensure all health and safety measures are met to the highest standard. Demonstrate a clear passion for achieving high guest measures. We want you to be the best and so we will give you the tools to manage your labour and cost margins. It’s then up to you to show what you’ve got when it comes to driving sales and revenue and proactively using guest feedback to maximise opportunities. We’re an innovative business so you’ll also champion change and implement this with the team. Ideally, you’ll come from a high-volume, guest facing leadership role with an understanding of delivering in a branded operation. If you want to be part of a dynamic management team and our vision, develop yourself in a market leading company and have the skills, personality and passion to create moments that matter for our teams and guests then apply now We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this. Job ref: 127502-4492 Advertised: 10 Dec 2025

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