IT Service Portfolio Manager

2 days ago

Sunderland Tyne and Wear, United Kingdom TRIA Full time

3 days per week onsite
Contract Type: Permanent
Are you experienced in IT Programme Management or a Senior role within an IT PMO? If so, apply now for this new permanent position.
A new role has been created for an IT Portfolio & Demand Manager to join a well-established business at a time of significant modernisation and transformation. This strategic role ensures that IT investments and initiatives are prioritised, coordinated, and aligned with organisational objectives. You will establish and embed effective ways of working across the IT function, driving transparency, accountability, and continuous improvement.
You will drive the design, implementation and maintenance of Portfolio Governance standards as well as partnering closely with key stakeholders to prioritise a complex range of programmes, ensuring accurate resource allocation.
Key Responsibilities of the IT Portfolio & Demand Manager:
Develop and maintain governance structures, standards, and processes for IT portfolio and demand management.
Oversee the IT demand management process, ensuring initiatives are assessed and prioritised using clear criteria.
Coordinate resource allocation and investment planning to maintain a balanced, strategically aligned portfolio.
Promote collaboration and compliance with portfolio management best practices across IT teams.
The successful IT Portfolio & Demand Manager will have the following skills and experience:
Significant experience in IT portfolio management, programme management, technology governance or Senior PMO roles.
Proven ability to design and implement IT operating models and ways of working.
Excellent analytical and reporting skills, with the ability to translate complex data into actionable insights.
Experience in process improvement and change management within IT.
Familiarity with budget planning, resource management, and risk governance.
This is an excellent opportunity to shape how technology investments deliver value across the organisation. You'll work very closely with Senior IT leadership and cross-functional teams to ensure strategic alignment and operational excellence.

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