I.T Support Technician
3 weeks ago
Product Support Technician
Our consumer electronics products manufacturing client is seeking a Product Support Technician. The ideal candidate will have a background in IT support, excellent communication skills, and a passion for assisting customers. Provide technical support to customers via various channels, including face-to-face interactions, phone calls, and online communication platforms.
* Utilise CRM systems for case logging, tracking, and resolution.
* Conduct product training sessions for customers to enhance their understanding and proficiency in using our software.
* Perform software testing to identify bugs, glitches, and potential improvements before product release.
* Troubleshoot hardware and software issues, diagnose problems, and implement effective solutions.
* Document all customer interactions, technical issues, and resolutions accurately and comprehensively within the CRM system.
* Keep up-to-date with product knowledge, technology trends, and best practices in customer support.
* Assist in creating and updating support documentation, manuals, and knowledge base articles.
Proven experience in IT support or a related field.
* Strong technical aptitude with expertise in Windows operating systems.
* Experience using CRM systems for case logging and management.
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I.T Support Technician
2 months ago
Swindon, United Kingdom Best Selection Full timeProduct Support Technician Our consumer electronics products manufacturing client is seeking a Product Support Technician. The ideal candidate will have a background in IT support, excellent communication skills, and a passion for assisting customers. Provide technical support to customers via various channels, including face-to-face interactions, phone...
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Product Support Technician
1 month ago
Swindon, United Kingdom Best Selection Full timeProduct Support Technician Our consumer electronics products manufacturing client is seeking a Product Support Technician. The ideal candidate will have a background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a...
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Product Support Technician
2 months ago
Swindon, United Kingdom Best Selection Full timeProduct Support TechnicianOur consumer electronics products manufacturing client is seeking a Product Support Technician. The ideal candidate will have a background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a...
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Product Support Technician
1 month ago
Swindon, United Kingdom Best Selection Full timeProduct Support Technician Our consumer electronics products manufacturing client is seeking a Product Support Technician. The ideal candidate will have a background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a...
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Product Support Technician
3 weeks ago
Swindon, United Kingdom Best Selection Full timeProduct Support Technician Our consumer electronics products manufacturing client is seeking a Product Support Technician. The ideal candidate will have a background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a...
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Product Support Technician
4 weeks ago
Swindon, United Kingdom Best Selection Full timeProduct Support TechnicianOur consumer electronics products manufacturing client is seeking a Product Support Technician. The ideal candidate will have a background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a...
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Ict Support Technician
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Swindon, United Kingdom HVAC Recruitment Full timeFabric TechnicianStatic, covering one large site on Oxford StreetWorking on the UK's largest high end merchandiserMonday to Friday, 40hrs per week, 6am to 3pmNO ON CALL!Wanting a role that offers an earlier finish?Looking to a join a bigger team of engineers who support you?This role as a Fabric Technician to join a very strong established team on a a large...
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Civil Infrastructure Technician
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