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Trading & Commercial Analyst
4 months ago
Trading & Commercial Analyst
London - Hybrid Working
Permanent
Full-time
Grade 3
iD Mobile is one of the fastest growing MVNOs ever in the UK market, quickly growing to over 1.6 million subscribers. It is one of the main strategic growth opportunities for Currys PLC, and this role sits within the Trading team.
As a Trading Analyst within the Retentions Trading team, you would be responsible for driving SIMO customer Retention across multiple channels including Carphone Warehouse, Curry's and idmobile.co.uk. This role sits at the heart of the ID trading team and is key in us keeping existing ID customers as long as possible. The successful candidate will be confident handling large volumes of data, drawing out trends and using commercial insight to influence the trading strategy.
Key Responsibilities:
- Support the Retention Trading Manager with the on-going management of the SIMO tariff portfolio, promotional planning, analysis of performance and price briefing.
- Produce daily and weekly sales/churn reporting to understand key drivers of performance across categories and channels.
- Support Retention and In-life teams through creation and maintenance of KPI dashboards
- Drive insight and reporting improvements/efficiency by working with BI to automate reporting suite.
- Support in driving the Carphone Warehouse and Curry's channel, identifying opportunities to drive performance.
- Work closely with the iD web and marketing teams to understand key drivers and maximise opportunities.
- Collaborate with cross-functional teams to help deliver SIMO performance including Go To Market, Marketing and Operations
- Ensure price book accuracy and challenge Commercial team on profitability assumptions.
- Manage the iD Mobile.co.uk SIMO Retentions merchandising platform.
- Gather insight and identify trends in the data to support retention and in-life initiatives.
- Feed opportunities into the proposition and CRM team and recommend changes to merchandising.
- Improve the quality of data sets & forecasts to ensure the best retention and in-life decisions.
- Develop strong relationships with key stakeholders.
Key Skills/Experience/Qualifications:
- Strong Microsoft Excel skills
- Experience of using data tools (e.g. Power BI, SQL, MS Access, SAS, Business Objects or similar)
- Using data & insight to identify opportunities
- Commercial awareness
- Strong communication skills and the ability to work across functions
- Strong attention to detail as well as a creative thinker
- Educated to a degree level (desirable) Mathematics, Science, Engineering, Economics strongly preferred
We know our people are the magic ingredient in our success. That's why we reward you with benefits that go deeper than just the day-to-day. Benefits that work for you, your lifestyle and your career. They include Hybrid working, Company Pension Scheme, Discretionary/Performance based bonus and Colleague Discounts.
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