Account Executive/Account Director
4 weeks ago
Cordius are working with a market leader in the Aerospace and Military industries based in Whitstable, Kent. They are a leading global interconnect Fortune 500 specialist company, who are continuing to grow and are currently looking for a Key Account Executive on a 12-Month Fixed Term Contract.
Hours / Shift Pattern –
12-Month Fixed Term Contract to Cover Maternity Leave.
Monday to Thursday; Monday to Thursday working from the office (unless prior agreement from Line Manager) and Friday working from home.
To be responsible for a selection of Strategic Customer Accounts; to establish and build a strong customer relationship to deliver excellent levels of customer service.
Identify new business opportunities (with the support of the BDM) and convert quotations that may have ordinarily been lost due to lead time or price, understanding the customer's market space and products is a must.
Work closely with the accounts BDM on customer visits and understand Quote conversion.
To support the Customer Service Manager, by being the first point of contact for the Customer Service Team, for any day-to-day queries and problem resolution.
Proactive quote follow-up and negotiate where required, using BDM support where appropriate.
Proactively review, investigate, and escalate customer complaints where applicable.
To review OTIF with Operations on those specific accounts and ensure lessons learned, as well as recovery plans are in place and communicated for those strategic customers.
Ensure regular customer visits to build strong relationships and ensure smooth account running of those accounts.
Strong Excel Skills: - V-Look ups / Concat / Pivot etc or be proactive in developing these areas
We thrive on our reputation of providing only the highest quality candidates to our clients. Much of our success to-date can be attributed to our candidates and clients recommending our services to their friends, family and colleagues. Here at Cordius Ltd. we work closely with our candidates to ensure that we provide you with a first class recruitment service. Our Candidate Management Team is dedicated to helping you make the most of your CV and to aid you in the recruitment process through offering advice on interview techniques and construction of your CV.
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