Customer Service Representative

4 weeks ago


United Kingdom INAIA Full time

About Us:

Join Germany’s leading Islamic FinTech company as we expand into the UK market. We specialize in innovative ethical and Islamic-compliant financial solutions tailored for value based customers. At the forefront of ethical finance, we are committed to delivering exceptional customer experiences and pioneering growth in Islamic FinTech.

The Role:

We are seeking a dynamic and experienced Customer Service Representative to join our team in London's Canary Wharf. As a pivotal part of our customer service department, you will be responsible for fostering long-lasting relationships with our clients by providing first-rate service and support.

Key Responsibilities:

  • Provide first-line customer support, answering queries and resolving issues with a focus on customer satisfaction.
  • Handle customer complaints and escalate complex issues to the appropriate internal teams.
  • Collaborate with the sales and technical teams to improve the overall customer experience.
  • Maintain accurate records of customer interactions, transactions, feedback, and complaints.
  • Contribute to team efforts by accomplishing related results as needed.

Requirements:

  • Proven customer support experience or experience as a Client Service Representative with at least 2-3 years of.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Excellent communication and presentation skills.
  • Ability to read, write, and speak English fluently; additional languages are a plus.
  • Bachelor’s degree in Business Administration, Communication, or related field is preferred.

We Offer:

  • A chance to be part of a rapidly growing company with a meaningful mission in the financial sector.
  • Competitive salary and benefits.
  • Opportunities for personal and professional development.
  • A dynamic and inclusive team environment.

How to Apply:

Interested candidates are invited to submit their CV along with a cover letter detailing their customer service philosophy and why they are interested in supporting Islamic-compliant FinTech products.



  • United Kingdom Vibe Recruit Full time

    Customer Service Representative Up to 25,000 + early finish on a Friday Fixed Term Contract (12 Months) My client based near Neath are seeking a Customer Service Representative to join their well-established successful business in the manufacturing industry. The primary role of the customer service representative is to provide excellent customer...


  • United Kingdom Search Full time

    Customer Service Representative Salary: 22,464 per annum Location: Ripon, North Yorkshire Hours: 08:30 - 17:00 (Monday to Friday), 09:00 - 12:00 (Saturday)36 Hours per week Full time, Permanent Role We are currently looking for confident, approachable and ambitious candidate to work with my client, to support the continuous service of their...


  • United Kingdom Reed Full time

    Customer Service Representative Location: Hatton Garden, London Job Type: Permanent Salary: 25k-35k, depending on experience We are currently seeking a dedicated Customer Service Representative to join our client's Diamond & Jewellery division in Hatton Garden. This role is integral to ensuring the timely shipment and receipt of goods, providing...


  • United Kingdom Reed Full time

    Customer Service Representative Location: Hatton Garden, London Job Type: Permanent Salary: 25k-35k, depending on experience We are currently seeking a dedicated Customer Service Representative to join our client's Diamond & Jewellery division in Hatton Garden. This role is integral to ensuring the timely shipment and receipt of goods, providing...


  • United Kingdom Square Peg Associates Limited Full time

    Darwen, United Kingdom | Posted on 13/11/2023 An ambitious manufacturing business are looking for a highly motivated Customer Service Representative to deliver an outstanding service to their clients. Working with a varied client base, the Customer Representative will be the first point of contact for your business customers, supporting them with their...


  • United Kingdom First Recruitment Services Full time

    First Recruitment Services are partnered with our Global Client, an expert in their field as they seek a Customer Service Representative on a permanent basis. This is a fantastic opportunity to join reputable company who provide outstanding services. You will be directly responsible for ensuring customers service the highest level of service possible. The...


  • United Kingdom FLEET1 RECRUITMENT Full time

    Are you ready to thrive in a role dedicated to exceptional customer service? Join Fleet1 as a Customer Service Representative and become a pivotal part of delivering outstanding experiences to our clients. Why Fleet1? Continuous Learning: Engage in ongoing education through seminars to keep abreast of industry trends. Global Exposure: Embrace...


  • United Kingdom Cambium Learning Group Full time

    Customer Service Representative page is loaded Customer Service Representative Apply locations Remote time type Full time posted on Posted 2 Days Ago job requisition id REQ-3497 Job Overview: The Customer Service Representative will manage phone and email queries and assist with sales orders for the Voyager Sopris company division. They field requests...


  • United Kingdom Hertz Full time

    General Responsibilities Our mission is to be the world’s preferred car rental company, driven by people who are passionate about delivering an exceptional service to our customers across the globe. It’s as simple as that.   We are currently looking for a Customer Service Representative. If you are a good team player who loves working in a fast-paced...


  • United Kingdom Compenij Full time €13

    1 week ago Be among the first 25 applicants We are working with our client in the recruitment of Customer Service Representatives, based in St Ives, Cambridgeshire. Do you have customer service experience, from a production or manufacturing back ground and looking for long term employment, then this job could be for you. Excellent hourly rate from...


  • United Kingdom Harrison Scott Associates Full time €28,000 - €35,000

    Job Title: Customer Services Representative Salary: £28k pa > £35k pa: for an exceptional Candidate Role based: SW London / Surrey Area / Within M25. The Customer Services Representative will be liaising with sales team and clients, estimating, booking in work and chasing through production. – The important thing for the Client is that they appoint...


  • United Kingdom LILY & ROO Full time €22,000

    Customer Service Representative Full time - 9am - 5pm Monday to Friday Location - Watford Salary - £22,000+ About Us: LILY & ROO is a fast-growing e-commerce jewellery company, dedicated to delivering exceptional beauty and craftsmanship in our products to our customers worldwide. Our commitment goes beyond just the aesthetics of jewellery; we aim to...


  • United Kingdom LILY & ROO Full time €22,000

    Customer Service Representative Full time - 9am - 5pm Monday to Friday Location - Watford Salary - £22,000+ About Us: LILY & ROO is a fast-growing e-commerce jewellery company, dedicated to delivering exceptional beauty and craftsmanship in our products to our customers worldwide. Our commitment goes beyond just the aesthetics of jewellery; we aim to...


  • United Kingdom Hr365 Full time

    As a Customer Service Representative (L1), your primary responsibilities are to assist our clients in LiveChat, call support and on tickets. Location: Remote, IND (Bangalore), UK (London) Commitment: Full-Time Shift 1 (Morning Shift): Timing: 6:00 AM to 2:00 PM (8 hours) IST Shift 2 (Afternoon Shift): Timing: 2:00 PM to 10:00 PM (8 hours) IST Shift...


  • United Kingdom LV= Full time

    Customer Service Representative We are currently advertising for a variety of lengths of contracts from 6 months, 12 months to permanent. At LV= Life and Pensions, we’re fully committed to ensuring that our customers trust us to protect their families, finances, and futures – that’s why we keep them at the heart of every decision we make. In fact,...


  • United Kingdom Len The Plumber Inc Full time

    Are you ready for new challenges and new opportunities? Join our team! Current job opportunities are posted here as they become available. Customer Service Representative (CSR) - High Volume Call Center - Full Time! Join our growing team at NEFFSVILLE PLUMBING & HEATING TEAM Lancaster PA Office! A member of the LEN THE PLUMBER HEATING AND AIR Family of...


  • United Kingdom Autajon Packaging Full time

    This is an exciting opportunity to join our growing Account Management team, currently consisting of 2 Customer Service Account Managers and 2 Sales Administrators who report into the Head of Account Management. As an Customer Services Representative in our Account Management Team, you will: Engage with clients and be their first line of communication,...


  • United Kingdom Oslo Bolig og Sparelag Full time

    Contribute to an organisation that is the home to some of petrochemicals most innovative and cutting-edge operations, with three world-scale acetyls plants producing acetic acid, acetic anhydride, and ethyl acetate. We are the largest producers of acetic acid and acetic anhydride in Europe and the second largest producer of acetic acid globally. It...


  • United Kingdom Harrison Scott Associates Full time €28,000 - €35,000

    Job Title: Customer Services Representative The Customer Services Representative will be liaising with sales team and clients, estimating, booking in work and chasing through production. – The important thing for the Client is that they appoint the right person with a positive ‘can do’ attitude therefore they will also consider someone junior at an...


  • United Kingdom INEOS Belgium Full time

    Contribute to an organisation that is the home to some of petrochemicals most innovative and cutting-edge operations, with three world-scale acetyls plants producing acetic acid, acetic anhydride, and ethyl acetate. We are the largest producers of acetic acid and acetic anhydride in Europe and the second largest producer of acetic acid globally. It...