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Quality Assurance Supervisor

4 months ago

East Acton Greater London, United Kingdom wagamama Full time

be wagamama Quality assurance manager (food production)it’s an exciting time to join wagamama as we continue to grow both here in the UK and internationally. having just secured a second central production site , you will be able to make huge impact in quality management here making improvements to ensure product and process quality standards meet wagamama and industry expectations.this is an on site quality manager position in our central production food manufacturing unit in east acton where all of our sauces + gyozas are made + distributed to our 165+ restaurants globally you will manage our food safety, H&S, and site suppliers to ensure we achieve and maintain BRC – grade A status . the role |• control and implement the quality management system and ensure compliance with all legal and wagamama requirements• regularly monitor and audit all aspects of the quality management system• define and maintain product and process specifications and challenge factory processes• contribute to NPD process, develop and launch products that meet wagamama expectations• ensure all suppliers meet approval requirements and be responsible for maintaining records to prove BRC certification for all suppliers• use supplier and raw material knowledge to identify potential/emerging integrity risks throughout the supply chain• co-ordinate and handle the technical aspects of all visits. liaise with line management in identifying and resolving any potential problem areas• ensure that all employees are effectively trained. undertake a training need analysis for departmental and individual needs and liaise with teams to achieve objectives• monitor customer feedback and complaints and ensure that customers’ expectations are met key skills, qualifications + personal attributes we’re looking for |• food related degree or equivalent experience• internal auditor qualified• haccp qualification• regulatory knowledge + awareness of food legislation• people management skills
our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet three whole decades of acting different, we don’t conform, we celebrate difference. creating safe spaces where we can have real conversations with open hearts + open minds all we ask is for you to dish up what makes you different⯠be you, be wagamama wagamama is proudly part of disability confident #hiringWe look forward to receiving your application Please apply directly via the Monster apply button .that’s why we love our balanced bowls, with energising noodles, crunchy veggies + flavour packed protein, created to leave you feeling satisfied, optimistic, and ready to face whatever may come your way our perks + quirks free meal on shiftenjoy a generous meal allowance during every shift you work50% discount50% discount at any wagamama restaurant + 30% off at other trg brands when dining with friends + familyfamily friendlyan enhanced maternity + adoption leave. any individual expecting or adopting a child will receive 26 weeks' full pay + 13 weeks half paynoodle academyour wagamama development + training academy, including apprenticeships, to get the most out of your time with uswellnessget access to mental health resources, counsellors, cycle to work scheme, discount gym + leisurewokstars annual competitioninternal competition for all front of house + kitchen teams where prizes have included all expenses paid trips to new york, miami + japanfinancial wellbeing supportaccess to loans repaid through your salary, for those 'strapped for cash' moments in lifea share of tipsall tips from our guests go to our teams. the food we serve, how we work, + the way we think.