Associate Digital Product Manager
2 days ago
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Help shape how thousands of colleagues collaborate, engage with each other in real time and get work done. As an associate product manager in Digital Workplace, you’re pivotal to the success of the Enterprise Messaging Experience — turning ideas and vision into continuous, real-world value. Bringing knowledge of Enterprise Messaging capabilities and product management expertise to deliver enhancements and integrations, which help colleagues achieve better business outcomes.
Working across Business and Technology, you translate data and sentiment driven requirements into clear and crisp features for Agile teams to implement.
You break complex problems into the value drivers that matter, identify opportunities for transformation, assess alternative solutions through industry research, and clearly articulate how every deliverable meets customer and colleague needs—so the Enterprise Messaging Experience keeps improving, every single day.
Possesses knowledge and experience of industry leading messaging/chat capabilities, integration potential, industry & marketplace trends, and how these align to the colleague value proposition
In conjunction with the Product Director, develops the feature backlog for enterprise messaging/chat through direct input from colleagues, analysts, developers and architects
Supports development of appropriate tracking and reporting to evaluate post launch product performance, analyzing ROI and product optimization recommendations
Uncovers and highlights risks, challenges and opportunities, with a focus on strong risk management posture
Leverages insights and analytics to form a picture of the colleague experience and sentiment to continually level up the messaging/chat experience, alongside measuring the impact and success of new capabilities
Coordinates communications and facilitates risks and issues resolution or change tied to the product backlog & development lifecycle
Proven experience as a Product Owner with track record in delivering results at pace alongside defining impactful product visions and strategies
Experience in delivering within Agile methodologies
Bachelor’s Degree in related field required; Knowledge and experience product managing Enterprise Messaging/Chat platforms (e.g. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Career development and training opportunities
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Burgess Hill, United Kingdom American Express Full timeA global financial services company based in the UK is seeking an Associate Product Manager for its Digital Workplace team. This role involves driving the Enterprise Messaging Experience and managing product features to ensure exceptional real-time interactions. The ideal candidate will have proven experience in product management, a strong understanding of...
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Associate Product Manager
2 days ago
Burgess Hill, United Kingdom American Express Full timeAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...
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Associate Product Manager
2 days ago
Burgess Hill, United Kingdom American Express Full timeAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...
-
Associate Product Manager
2 days ago
Burgess Hill, United Kingdom American Express Full timeAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...
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Associate Product Manager
2 days ago
Burgess Hill, United Kingdom American Express Full timeAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...
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Burgess Hill, United Kingdom American Express Full timeAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviours, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...
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Manager-Digital Product Management
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Burgess Hill, United Kingdom American Express Full timeAt American Express,ourcultureisbuilton a 175-yearhistoryofinnovation,shared values and LeadershipBehaviours, and anunwaveringcommitmenttobackourcustomers,communities, andcolleagues. AspartofTeam Amex,you’llexperiencethispowerfulbackingwithcomprehensivesupportforyourholisticwell-beingandmanyopportunitiestolearnnewskills,developasaleader, andgrowyourcareer.
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