Group Head of IT/Technology

4 weeks ago

Trent Dorset, United Kingdom Notts YMCA Full time

YMCA Robin Hood Group are a not-for-profit organisation supporting vulnerable adults and children with the provision of residential care, supported housing as well as childcare, nurseries, health & wellbeing services and hospitality services across Nottinghamshire and East Riding.

This is a wonderful opportunity to work within an organisation where the impact of your work can be felt everyday – not just by your colleagues but by the members of the public who access our services. If you are looking for purpose and meaning in your work, this is the perfect role for you.

Our small but mighty Technology team is looking for a Head of Technology to continue to drive our transformation agenda. Being supported by a team of 3, you also have a suite of vendors that either administer or maintain the systems.

In this newly created role of Group Head of Technology will be very hands-on, delivering projects of your own, in addition to leading and managing the team.

You will work closely with other Service Managers to deliver stable technology operations and the implementation of new projects.

This is a multi-site organisation, the ability to work from either Nottingham or Newark is a must. Working from home is possible but candidates should assume a minimum of 4 days per week on site either in our Nottingham city centre or Newark based offices. There may also be the requirement for you to travel to our other locations in Mansfield, Worksop, Goole and Selby but on an infrequent basis. Face to face support to our individual services is really important so we really value getting out and about to not only understand each service but build those relationships too.

Key areas of Responsibilities

Leadership

  • Provide leadership and management of the Technology team.
  • Be the internal consultant and subject matter expert on all technology matters, ensuring that the organisation takes advantage of industry best practice and emerging trends.
  • Motivate and inspire direct reports, colleagues and fellow manager in the face of ever-changing business environment.
  • Communicate complex technologies and processes in a clear and coherent way.
  • Own and manage the organisation’s technology roadmap and implementation plans.

Operations

  • Own the IT infrastructure.
  • Create and manage all Technology related policies and procedures.
  • Forecast, plan, schedule and monitor resources (& budgets) across all areas of responsibility to effectively manage and fulfil business needs and continuity of service.
  • Have practical knowledge and experience of current and emerging trends e.g., agile project management practices, cloud platforms, automation, and leading digital technology services
  • Manage the relationships and performance of technology suppliers and outsourced partners including negotiating licensing contracts and/or professional services with suppliers of all technology related services.

Security & Compliance

  • Ensure that the organisation is appropriately and proactively protected from an IT security / cyber security perspective both in relation to internal users and external threats.
  • Develop and maintain the Major Incident, Disaster recovery and Business Continuity plan for IT and to implement measures designed to safeguard the organisation and its customers in the event of major incidents or disasters.
  • Own and/or support technology related compliance e.g., PCI and/or other regulatory for all business units.

As a member of our Senior Leadership Team, we are looking to see that you bring a demonstrable level of experience of leading transformation and change initiatives, ideally with a specialist background in IS, Data and Digital Leadership

In your previous roles you will have gained experience of managing IT budgets and portfolios as well as team leadership, driving modernisation and innovation.

Whether you have worked in the charity or not-for-profit sector before, it would be more advantageous if you have experience of working in a complex matrix organisation, delivering outcome-based projects and programmes.

You will bring excellent interpersonal skills, be able to influence, build and maintain strong working relationships with a wide range of stakeholders in a collaborative and consultative way.

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