Coffee Field Service Engineer

3 days ago

Liskeard Cornwall, United Kingdom Mane Contract Services Full time

The Opportunity This is a field-based role covering Cornwall and Devon, responsible for the installation, maintenance, servicing and repair of commercial coffee equipment, including traditional espresso machines, bean-to-cup systems and associated appliances. The position offers genuine long-term progression as the team grows toward a 5-engineer structure, with future leadership responsibilities available for the right individual. Key Responsibilities Reactive repairs, diagnostics and breakdown support across customer sites Planned preventative maintenance to minimise downtime PSSR / boiler safety checks where required Installation and commissioning of espresso and bean-to-cup machines Updating service reports, workflow systems and van stock records Occasional workshop-based tasks at the Liskeard site (½ day to full day weekly depending on workload) Providing professional on-site customer support and basic end-user training Supporting the wider engineering team and contributing to continuous improvement Candidate Requirements Essential Experience Mechanical and electrical fault-finding competency Hands-on experience with commercial coffee machines (espresso and/or bean-to-cup) Previous field service engineering experience Full UK driving licence Personal Attributes Self-motivated and comfortable working independently Strong customer service skills and professional manner Organised, proactive and reliable Able to support a large geographic region (Cornwall & Devon) Working Pattern 8:30am – 5pm, with door-to-door travel paid Field-based across Cornwall & Devon Workshop presence required once a week (½ day to full day depending on workload) On-call rota: approximately once every 3 weeks (Saturday/Sunday) Salary, Benefits & Package £35,000–£40,000 depending on experience Flexibility into the early £40s for exceptional candidates (typically post-probation) Company van/pool vehicle — available for personal use Fuel card provided Company pension Free parking at Liskeard Workshop Tools, equipment, and uniform supplied Strong engineering support from the in-house workshop team Progression into senior/lead roles as the department expands Progression Pathway (12–36 Months) As the engineering team grows, the successful candidate will have the opportunity to progress into a more senior or leadership-focused position, covering areas such as: Leading the engineering team Managing parts, vehicle allocation & stock systems Overseeing schedules and service workflows Supporting training of junior engineers Driving improvements across the service function Why This Role? Opportunity to join a growing, well-respected South West brand Strong mix of field autonomy and workshop support Realistic progression into leadership as the team expands Supportive family business culture Excellent earning potential and benefits package

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