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Customer Service and Technical Advisor
3 weeks ago
We're a global brand with nearly 40 years of experience, our team of over 400 employees is spread around the world.
We pride ourselves on creating a vibrant environment, with a focus on excellent company culture. Our teams make Paxton a great place to work with brilliant benefits that come with any role at Paxton, with an emphasis on career progression, training and development, and recognition of achievement for every employee.
We run a great social calendar with wine tasting, cooking classes, onsite yoga, staff parties and more. Tech, bike, and travel or season ticket loans.
~ Private medical insurance (Opt in) and healthcare cash-back plan.
~ Discounted fitness memberships up to 75% off in your area.
~25-days holiday plus bank holidays, and you can buy & sell up to 5 days a year.
~ Join our customer support team in Brighton where you will be the first point of contact providing advice and technical support to our UK and French customers. Our incredible product support team are experts in troubleshooting with installers and are hands on with our products and technology from day one.
~ Delivering accurate technical product support to our French and UK installers or customers via phone, email, or webchat.
Troubleshooting, diagnosing, and resolving installation issues in a timely manner
Fluent in speaking and writing French.
For you to be passionate about providing first class customer service and want to learn a diverse product range.
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