Communications Officer

Communications and Engagement Specialist – Stonehouse, Gloucestershire Join a leading utilities company that values innovation and service excellence. At Last Mile, we are proud to deliver high-quality solutions across the multi-utility sector. Our Marketing and Communications team is expanding, and we are excited to welcome a Communications and Engagement Specialist to help strengthen and deliver our internal communications activities.

As a Communications and Engagement Specialist at Last Mile, you will play an important part in managing and developing our Communications and Engagement approach. Acting as the main point of contact for day-to-day internal and employer brand communications, you will ensure the consistent delivery of engaging content and activities. Guided by insights, this position offers the chance to contribute ideas and support new initiatives that enhance how we communicate and connect across the business.

What’s in it for you as a Communications and Engagement Specialist?

Here at Last Mile, we pride ourselves in providing a great range of benefits including a fantastic amount of annual leave, including a Christmas shut down.
~25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
~ Holiday buy scheme
~ Discretionary bonus
~ EV and ULEV salary sacrifice scheme (subject to minimum length of service)
~ Cycle to work salary sacrifice scheme
~ Up to 7% employer pension contribution
~ Life assurance (x4 annual basic salary)
~ Refer a friend incentive
~ Stream – Financial wellbeing platform
~ Employee assistance programme
~ Hybrid working*
~ Flexible start and finish times for eligible roles*
~ Private medical insurance*
~ Company sick pay*

*Some of our benefits are only applicable when you have successfully completed your probation period*

Your responsibilities as a Communications and Engagement Specialist:
Support Communications Strategy – Work closely with the Senior Communications & Engagement Manager to deliver and develop internal and employer brand communications across the Last Mile Group.
Project ownership – identify and lead projects that improve the way we communicate and engage with our people
Build Strong Relationships –Manage relationships and collaborate with teams such as People & Culture, Technology & Data, Learning & Development, Health & Safety and operational functions. Manage Internal Channels – Oversee internal communication platforms, including SharePoint and ContactMonkey, creating visually engaging emails, newsletters and intranet content that keeps colleagues informed and connected.
Create and Analyse Content – Source, produce and distribute compelling content for internal and external audiences, monitor engagement through metrics and surveys, and use insights to drive improvements.
Enhance Employer Brand – Maintain and develop careers pages, share people stories and culture updates, and support initiatives that attract new talent and showcase our employer value proposition.

3–5 years of experience in a communications, PR, or marketing role.
~ Confident and capable of working independently with minimal supervision.
~ Excellent writing skills, with a strong ability to distil complex information into clear, engaging messages.
~ Have you got the drive to go to the Last Mile as a Communications and Engagement Specialist? Last Mile is one of the largest last-mile multi-utility businesses in the UK.

We understand construction and we know utilities. We take responsibility for the ‘last mile’ of infrastructure that connects developments to wider distribution networks.

Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi-utility solution that includes clean (ground source) heat networks, electricity, water and wastewater.

Working through our operating companies UKPS (in South of England and Wales), Energetics (in Scotland, North Wales and the North of England) and our asset adoption business Last Mile Asset Management , we offer a ‘one-stop shop’ for new utility connections.

We’re proud to be both a Great Place to Work® certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.

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