Technical Project Manager

4 weeks ago

Caversham Berkshire, United Kingdom 21st Century AV Full time €32,000 - €45,000

AV Technical Project Manager

£Full Time, Permanent

The role of the Technical Project Manager is to be a leader within the operations department. He/she manages and strengthens the delivery of all projects within the business and executes the company core values at all times.

21st Century AV is a leading UK AV and UC integrator based in Reading, Berkshire. Established in 1999, we have provided thousands of clients with perfect, reliable, and cost-effective AV and UC solutions for their collaboration, presentation, and communication spaces. Our incredible team of design consultants, engineers, AV project managers, programmers, and technicians are constantly working to provide clients across the UK with the best audio-visual solutions. We work with exciting well-known brands to broaden our customers’ experiences with the sole purpose of changing the way people work and communicate.

The Operations Department team are responsible for all online delivery from various online stores, all service contracts with their premier customers, and execution and excellent delivery of all projects from site surveys to multiple phase/week installations with our own engineers and subcontract engineers.

Manage projects with an administrative team to a high standard, excellent customer service, quality on site and protection of margins. As an estimate we have around 30 projects per month with several of these being large 100k plus.
Ensure service contract standards and SLA are adhered to and the service manager is covering all logs.
Manage margins/budgets of each project.
Ensure quality of equipment, cables, quotes, and engineers adhere to 21st Century AV standard.
Alongside the administrators organise and deliver all projects to our standard.
Technical specification of all jobs, cables schedules and drawings where required.
Ensure all R & M and training are kept up to date.
Overall management of service contracts alongside a designated engineer.
Demonstrate pro-active behaviour in driving repeat business through quality work and customer delight.

May attend supplier and vendor training sessions to ensure up to date on all technology and products.
22 days holiday + Bank holidays
Pension
EAP
Parking on site
If this AV Technical Project Manager sounds like an ideal role for you then apply today and we’ll be in touch

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