Residential Installer Sales Manager

1 month ago

Manchester, United Kingdom Mitsubishi Electric Full time

About us:

We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group’s attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow".

Role summary:

The Residential Installer Sales Manager’s job purpose is to sell our range of residential heating and ventilation products to new and existing heating installer. As the Residential Heating & Ventilation market expands, this role is critical in enabling Mitsubishi Electric to continue to offer industry leading products and services to the market in the North West Region By supporting the customer journey and experience of specifying, installing, commissioning, and living with our Ecodan & Lossnay product, we will continue our industry leading trajectory in terms of sales derived from installers own projects, sales generated from our specified projects and switching competitor specifications.

Skills/Responsibilities:

  • Develop, manage and maintain new and existing heating installer customers who will purchase either directly or through our merchant partners.
  • Identify, develop and manage small architects to ensure they specify our products in their project – these projects will typically be of no more than 4-6 properties.
  • Work with their specification sales colleagues to secure our specified projects and then manage these projects through to successful handover.
  • Ensure that all active trading customers are correctly trained and aim to sign them up as an accredited installer.
  • Effectively manage their customers and activities in the CRM platform.
  • Work with our credit team to ensure that all customers pay within their trading terms and conditions.

Experience:

  • GCSE Grade C (or equivalent) or higher level in English & Maths.
  • Computer literate and able to confidently use Microsoft programs such as Office 365 (Teams, Word, Excel, PowerPoint & Outlook) as well as CRM.
  • Full, current UK driving license. • Confident presenter – face to face, phone & virtual meetings.
  • Knowledge of the residential heating market and supply chain – with a particular understanding of the heating installers and their needs and requirements.
  • Be able to demonstrate an understanding of the legislative need and drivers for renewable heating technologies.
  • Be able to demonstrate understanding of the fundamental basics of how a heat pump works and why it is recognised as a renewable technology.
  • Can manage their time and resources effectively in order to achieve their agreed targets and service levels.
  • A degree of on-site heating installation knowledge is desirable but not critical.
  • Understand a demonstrate the need to create close relationships with their customers and colleagues in order to provide the best customer experience.
  • The ability to profile customers effectively.

In return for your commitment, we will offer you some fantastic benefits:

  • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
  • Flexible Working – we offer a range of flexible working options that include working from home or hybrid working.
  • Pension.
  • Life Assurance.
  • Group Income Protection Scheme.
  • Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi.
  • Access to Mitsubishi’s very own discount platform.
  • Colleague Referral Scheme.
  • Holiday Buy.
  • Long Service Awards.
  • Cycle to Work Scheme.
  • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
  • Employee Assistance Programme including additional services Eldercare & Best Doctors.

Equality and Diversity

As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.

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