Pricing & Coding Administrator

At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 19 countries and around 42,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners. The Pricing and Coding Administrator is responsible for providing administrative support to the Pricing and Coding Team. Working to help organise key projects being undertaken, they share responsibility for maintenance of stock coding in IVC Practice Management Systems, as well as providing first-line response/triage of queries & provision of online training in use of systems. Key Accountabilities/Responsibilities Act as main point of administrative support for team requirements (eg. Venue booking, meeting organisation/minuting) Maintain UK & ROI stock codes (approx. 10,000 UK / 3,000 ROI) Update descriptions, supplier codes, labels, and pricing Supplier & Lab Coordination Engage with suppliers, labs, and visiting specialists Resolve issues such as discontinued codes and poor supplier communication Regular intranet updates with supplier price reports and practice resource Provide Training & Support to practice team members in use of coding Respond to first-line queries from practices, escalating appropriately where necessary Help revise and maintain email templates for query responses Assist with (national) price reviews for UK and ROI (stock and professional fees) Assist with pricing and coding related projects and pilots Manage the Price Changes inbox, ensuring timely and accurate handling of requests Coordinate behind-the-scenes activities to support pricing and charging processes This is not intended to be an exhaustive list, and the role holder is expected to undertake any duties reasonably required to fulfil their role and support the business objectives Experience/Qualifications Essential: Experience working in a veterinary role to be able contextualise our data Keen eye for accuracy and attention to detail Ability to work on your own without direct supervision Excellent communication skills as the role requires frequent interactions with other departments, practice teams and suppliers, building relationships with stakeholders A beginner to intermediate level in Excel Desirable In practice experience of the IVC Practice Management System (Merlin or Voyager), with responsibility for code management Experience of using PACMan Experience in Excel comparison formulae such as vlookup/xlookup Hold a UK driving licence Following receipt of your application, you will be contacted by one of our experienced hire recruitment team. As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process. £29,000 - £32,000 a year £29,000 - £32,000 Commensurate on experience What We Offer At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from Work-life balance 26 days annual leave Cycle to Work scheme Initiatives focused on employee wellbeing Pension Discretionary Bonus Discounted staff pet care Free Parking available at Head Office At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.